Help Desk Professional
5 days ago
We are OonZoo, a leading provider of innovative solutions, and we are excited to announce the opening of a Help Desk Professional position.
This role involves providing technical support to our customers through various channels, including phone, email, and chat.
You will be responsible for listening to customer concerns, handling complaints and queries, contributing to the resolution of customer problems, and maintaining accurate records.
The ideal candidate will possess strong communication skills, be able to work well under pressure, and demonstrate a high level of professionalism at all times.
Additional requirements include a strong background in customer support or tele sales, excellent problem-solving skills, and a passion for continuous learning.
This is an outstanding opportunity for individuals who enjoy working in a dynamic environment and taking on new challenges.
We offer a competitive salary package, comprehensive benefits, and opportunities for growth and development.
- Responsibilities:
- Provide technical support
- Handle customer complaints
- Maintain accurate records
- Improve customer satisfaction
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