Technical Service Desk Engineer

1 week ago


Dubai, Dubai, United Arab Emirates Dicetek LLC Full time

Job Summary

Dicetek LLC is seeking a highly skilled and experienced ICT Service Desk Engineer to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our customers.

Key Responsibilities

  • Provide technical support and assistance to customers via phone, email, and in-person
  • Resolve technical issues and problems in a timely and efficient manner
  • Collaborate with internal teams to resolve complex technical issues
  • Develop and maintain knowledge of IT systems and technologies
  • Stay up-to-date with industry trends and developments

Requirements

  • Minimum 2 years of experience in a customer-facing technical support role
  • Strong technical knowledge of IT systems and technologies
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong analytical and troubleshooting skills

Preferred Qualifications

  • CCNA/CCNP/ITIL certification
  • Experience with cloud services (VMware and OpenStack)
  • Knowledge of ITIL for service management

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


  • Dubai, Dubai, United Arab Emirates Dice Full time

    Job Title: Service Desk Engineer (Voice)Job Summary: We are seeking a skilled IT Service Desk professional to join our team at Cloudious LLC. As a Service Desk Engineer, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Provide exceptional customer service and technical support via phone, email, and...


  • Dubai, Dubai, United Arab Emirates Dicetek LLC Full time

    Job SummaryDicetek LLC is seeking a highly skilled ICT Service Desk Engineer to join our team. As a key member of our IT department, you will be responsible for providing technical support and assistance to our customers.Key ResponsibilitiesTechnical SupportProvide technical assistance and support to customers via phone, email, and in-person. Troubleshoot...


  • Dubai, Dubai, United Arab Emirates Jobot Full time

    About JobotJobot is a leading company in the IT industry, and we're looking for a highly skilled IT Service Desk Manager to join our team. As an IT Service Desk Manager at Jobot, you will play a key role in ensuring that our operations run smoothly by providing top-notch IT support and solutions.Key ResponsibilitiesManage and Oversee the IT Service...


  • Dubai, Dubai, United Arab Emirates Dice Full time

    Dice is a leading career destination for tech experts at every stage of their careers. Our client, a prominent healthcare organization, is seeking a skilled IT Service Desk Technician to support their healthcare project.Job Summary:The ideal candidate will possess excellent troubleshooting skills, particularly with Microsoft Outlook, Network, Citrix, VPN,...


  • Dubai, Dubai, United Arab Emirates Dice Full time

    Company Overview:Dice is a premier career platform dedicated to tech professionals at all levels. Our partner, Cloudious LLC, is currently looking for qualified candidates for the following position.Position: Service Desk Engineer (Voice)Work Environment: OnsiteJob Overview:The ideal candidate will possess strong diagnostic skills related to Microsoft...


  • Dubai, Dubai, United Arab Emirates Dice Full time

    Dice is a leading career destination for tech experts at every stage of their careers. Our client, a prominent healthcare organization, is seeking a skilled IT Service Desk Technician to support their healthcare project.Job Summary:The ideal candidate will possess excellent troubleshooting skills, particularly with Microsoft Outlook, Network, Citrix, VPN,...

  • Service Desk Lead

    1 week ago


    Dubai, Dubai, United Arab Emirates Insight Global Full time

    Operational Excellence: Collaborate with the Program Manager to oversee day-to-day service desk operations, ensuring adherence to service level agreements (SLAs) and industry standards.Team Leadership: Assist in leading and mentoring the service desk team, providing guidance, training, and performance feedback to ensure a high-performing and cohesive...


  • Dubai, Dubai, United Arab Emirates Dice Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Service Desk Associate I to join our team at Dice. As a key member of our support team, you will be responsible for providing exceptional technical support to our internal customers.Key ResponsibilitiesIncident ManagementField incoming incident or service requests from internal customers in a...


  • Dubai, Dubai, United Arab Emirates Insight Global Full time

    Job Summary:Insight Global is seeking a highly skilled Service Desk Analyst to join their team. As a Service Desk Analyst, you will be responsible for providing exceptional customer support to the company and its subsidiaries.Key Responsibilities:Coordinate and provide support for users of company systemsApproach issues and problems, find satisfactory...

  • Duty Engineer

    6 days ago


    Dubai, Dubai, United Arab Emirates Rayhaan Hotels & Resorts Full time

    Job SummaryWe are seeking a highly skilled Duty Engineer - Technical Maintenance Specialist to join our team at Rayhaan Hotels & Resorts. As a key member of our Engineering Department, you will be responsible for ensuring the smooth operation of our hotel's technical systems and equipment.Key ResponsibilitiesTroubleshoot and Repair Equipment: Troubleshoot...


  • Dubai, Dubai, United Arab Emirates Robert Walters Full time

    We are seeking a skilled Service Desk Analyst to join our team at Robert Walters. As a key member of our support team, you will be responsible for providing exceptional technical support to our clients and internal stakeholders.Key Responsibilities:Respond to and resolve technical issues in a timely and professional mannerProvide accurate and concise...


  • Dubai, Dubai, United Arab Emirates Insight Global Full time

    Job SummaryWe are seeking a skilled Help Desk Specialist to join our team at Insight Global. As a Help Desk Specialist, you will be responsible for providing technical support to our clients and ensuring that their issues are resolved in a timely and professional manner.Key ResponsibilitiesProvide technical support to clients via phone, email, and chat...


  • Dubai, Dubai, United Arab Emirates Insight Global Full time

    Job Summary:Insight Global is seeking a highly skilled Service Desk Analyst to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide timely and effective support to clients via phone, email, and ticketing systemIdentify and...

  • Civil Engineer

    1 week ago


    Dubai, Dubai, United Arab Emirates Civil Engineer Full time

    Job DescriptionWe are seeking a highly experienced and skilled Civil Engineer to join our team as a Project Manager. The ideal candidate will have a strong background in building construction and be able to execute projects independently.Key ResponsibilitiesManage and oversee construction projects from start to finishDevelop and implement project plans and...


  • Dubai, Dubai, United Arab Emirates BILTMORE HEALTH SERVICES INC Full time

    Job SummaryWe are seeking a highly analytical and skilled Technical Services Engineer to join our team at Biltmore Health Services Inc. As a Technical Services Engineer, you will be responsible for providing Tier 3 support for technical and software support cases relating to our technology.Key ResponsibilitiesMentor and guide Tier 2 Support Analysts to...


  • Dubai, Dubai, United Arab Emirates Siemens Full time

    Job Summary:We are seeking a highly motivated and detail-oriented Junior Service Desk Specialist to join our Digital Service Center team at Siemens.Key Responsibilities:Manage and maintain a growing number of Siemens managed low and medium voltage products and related service contracts.Ensure the excellent functionality of our digital infrastructure by...


  • Dubai, Dubai, United Arab Emirates Talent Pal Full time

    Job SummaryTalent Pal is seeking a highly skilled Technical Services Engineer to join our team. As a Technical Services Engineer, you will be responsible for providing technical management and support functions for our fleet to ensure compliance with regulatory and safety requirements.Key ResponsibilitiesProvide technical management and continuing...


  • Dubai, Dubai, United Arab Emirates Jobot Full time

    Job SummaryJobot is seeking a skilled Help Desk Specialist to join our team. As a Help Desk Specialist, you will be responsible for providing technical support to our customers and resolving their technical issues in a timely and professional manner.Key ResponsibilitiesTechnical Support: Provide technical support to customers via phone, email, or in-person,...


  • Dubai, Dubai, United Arab Emirates Emaar Dubai Full time

    Role OverviewThe Technical Services Engineer plays a vital role in maintaining the integrity, functionality, and sustainability of Emaar's built environment. The role's purpose is to leverage technical expertise to contribute to high-quality standards, efficient maintenance, and successful implementation of projects, ultimately enhancing the value and appeal...


  • Dubai, Dubai, United Arab Emirates Emaar Dubai Full time

    Role OverviewThe Technical Services Engineer plays a vital role in maintaining the integrity, functionality, and sustainability of Emaar's built environment. This position is responsible for leveraging technical expertise to contribute to high-quality standards, efficient maintenance, and successful project implementation, ultimately enhancing the value and...