Client Service Director

6 days ago


Dubai, Dubai, United Arab Emirates Otis Elevator Co. Full time
About the Role

This is a key leadership position at Otis Elevator Co. where you will lead a team to deliver exceptional service to clients.

Key Responsibilities:
  1. Manage the overall performance of the team, providing insights and information to facilitate decision-making.
  2. Develop and implement strategies to improve team efficiency, reduce costs, and increase customer satisfaction.
  3. Lead by example, demonstrating high standards of professionalism, integrity, and ethics in all interactions.
  4. Build and maintain strong relationships with employees, customers, and stakeholders to drive business growth and success.
  5. Identify areas for improvement and develop plans to address them, ensuring continuous learning and development within the team.
  6. Monitor and control budgets, resources, and other factors to achieve optimal results.
  7. Collaborate with cross-functional teams to share best practices, leverage expertise, and drive business outcomes.
  8. Communicate effectively with various stakeholders, including employees, customers, and senior leadership.
  9. Drive innovation, creativity, and entrepreneurship within the team to stay ahead of the competition.


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