Director of Client Success
5 days ago
We're looking for a Director of Client Success to join our Business Development department. As a key member of our team, you'll be responsible for driving top-line growth and optimizing supply performance in our exclusive home cleaning segment.
Responsibilities- Leadership: Oversee and mentor a team of Account Managers, ensuring they hit targets and excel in their roles
- Sales Strategy: Develop and implement sales strategies to drive revenue growth and optimize supply utilization
- Client Relationships: Build and maintain strong relationships with clients and partners to ensure excellent customer service
- Performance Analysis: Use analytics and BI tools to track, assess, and enhance performance
Requirements
- 5+ Years of Experience: Proven experience in account management, business development, or operations
- Strong Leadership Skills: Proven track record in managing teams and driving revenue growth
- Data-Driven Decision Making: Proficiency in Excel, BI tools, and data analytics
- Excellent Communication Skills: Ability to communicate effectively with internal and external stakeholders
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