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Front Office Representative

2 months ago

Dubai, Dubai, United Arab Emirates Holiday Inn Full time

Job Summary: We are seeking a highly motivated and customer-focused Front Office Agent to join our dynamic team at the Holiday Inn Abu Dhabi.

Key Responsibilities:

  • Provide exceptional customer service to guests, ensuring a warm and welcoming experience.
  • Manage all front desk activities, including reception, check-in/check-out, and rooming of hotel guests.
  • Maintain accurate records and reports, including cash handling and daily reports.
  • Collaborate with colleagues to ensure seamless service delivery and high guest satisfaction.

Requirements:

  • 1-2 years of experience in a similar role, with relevant qualifications.
  • Fluent speaking and writing skills in English.
  • Strong customer orientation, attention to detail, and multi-tasking skills.
  • Professional image and strong analytical skills.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunity to join a global hospitality brand with a strong culture and values.
  • Chance to develop your skills and career in a dynamic and supportive environment.

About Us:

We are a global hospitality company that values diversity, inclusivity, and teamwork. We are committed to delivering exceptional guest experiences and creating memorable moments for our customers.