Front Office Associate

3 weeks ago


Dubai, Dubai, United Arab Emirates Accor Full time

Job Summary

We are seeking a highly skilled and friendly Front Office Associate to join our team at Accor. As a Front Office Associate, you will be responsible for ensuring that our guests have an exceptional experience from check-in to check-out.

Key Responsibilities

  • Anticipate and personalize the service for each guest to ensure their satisfaction
  • Deal with the needs, issues, and guest complaints in a professional and courteous manner
  • Perform job duties as advised by the Head of the department
  • Regularly maintain attendance by reporting to shift timing as advised
  • Establish and maintain good communications and teamwork skills with fellow heartists and other departments within the hotel

Requirements

  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • High school diploma or equivalent required


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