Customer Relationship Management Specialist
6 days ago
We are partnering with a high growth start-up within the Ecommerce space, looking to appoint someone as a CRM Executive/Manager to lead on all the CRM functions.
Our client is happy to consider candidates from anywhere as long as it is within a 3 hour time difference to Dubai.
Key Responsibilities:- Develop and execute CRM strategies to enhance customer engagement and retention using Braze and MoEngage.
- Manage and maintain CRM systems, ensuring accurate data and effective use of Braze and MoEngage tools.
- Analyze customer data to identify trends, segment audiences, and tailor communication strategies.
- Design and implement targeted email marketing campaigns, including content creation and performance analysis.
- Monitor and report on CRM KPIs and campaign effectiveness, making data-driven recommendations for improvements.
- Collaborate with marketing, sales, and customer service teams to align CRM efforts with broader business goals.
- Develop and maintain customer journey maps, ensuring a seamless and personalized customer experience.
- Address customer inquiries and issues in a timely manner, providing exceptional service and support.
- 3+ years of experience in CRM management or related roles, preferably with Braze and MoEngage.
- Proficiency in Braze and MoEngage CRM platforms and email marketing tools.
- Strong analytical skills with the ability to interpret data and generate actionable insights.
- Excellent written and verbal communication skills, with a keen eye for detail.
- Experience in creating and executing targeted marketing campaigns and managing customer segmentation.
- Ability to work independently and manage multiple tasks effectively in a remote setting.
- Familiarity with customer journey mapping and customer experience best practices.
-
Customer Relationship Management Specialist
2 weeks ago
Dubai, Dubai, United Arab Emirates Nabors Industries Full timeJob DescriptionJob Title: Customer Relationship Management SpecialistJob Summary:We are seeking a highly skilled Customer Relationship Management Specialist to join our team at Nabors Industries. As a key member of our sales and operations team, you will be responsible for managing CRM responsibilities, ensuring accurate data and effective communication...
-
Customer Relationship Manager
6 days ago
Dubai, Dubai, United Arab Emirates Jobtrack Management Services Full timeJob SummaryWe are seeking a highly skilled Customer Relationship Manager to join our team at Jobtrack Management Services. As a key member of our organization, you will be responsible for building and maintaining strong relationships with our clients, driving business growth, and delivering exceptional customer service.Key ResponsibilitiesDevelop and execute...
-
Customer Relationship Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Chalhoub Group Company Full time**Job Summary**The Chalhoub Group Company is seeking a highly skilled professional to fill the role of CRM Specialist. As a key member of our team, you will be responsible for building and maintaining profitable relationships with key customers.**Key Responsibilities**Develop and implement strategies to expand customer base through upselling and...
-
Customer Relationship Management
2 weeks ago
Dubai, Dubai, United Arab Emirates Etisalat Dubai Full time**Job Summary**The ideal candidate will be responsible for building and maintaining profitable relationships with key customers, overseeing customer relationships handled by their team, and resolving customer complaints efficiently.**Key Responsibilities:**Develop and execute strategies to increase customer satisfaction and loyalty.Collaborate with...
-
Customer Relationship Specialist
5 days ago
Dubai, Dubai, United Arab Emirates Emirates Islamic Full timeJob Purpose:We are seeking a highly skilled and experienced professional to join our team as a Relationship Manager. As a key member of our organization, you will be responsible for developing and maintaining strong relationships with our customers, providing expert advice and solutions to meet their needs.Main Responsibilities:Develop and execute strategies...
-
Customer Relationship Marketing Specialist
2 weeks ago
Dubai, Dubai, United Arab Emirates The First Group Dubai Full timeJob SummaryWe are seeking a highly skilled Customer Relationship Marketing Specialist to join our team at The First Group Dubai. As a key member of our organization, you will be responsible for building and maintaining profitable relationships with our key customers.Key ResponsibilitiesRelationship Building: Develop and maintain strong relationships with our...
-
Customer Relationship Management Specialist
6 days ago
Dubai, Dubai, United Arab Emirates NAFFCO GROUP Full timeNAFFCO GROUP is seeking a skilled CRM Coordinator to join our team. The ideal candidate will have a strong background in customer relationship management and a proven track record of implementing CRM systems and processes. Key responsibilities include: **CRM System Implementation** * Coordinate the implementation of CRM systems and processes to drive...
-
Client Relationship Management Specialist
2 weeks ago
Dubai, Dubai, United Arab Emirates Q HOSPICE LLC Full time**Job Summary**Q HOSPICE LLC is seeking a highly skilled Client Relationship Management Specialist to join our team. As a Senior Analyst, you will be responsible for building and maintaining strong relationships with our clients, identifying their needs, and providing tailored solutions to drive business growth.Key Responsibilities:Develop and execute client...
-
Client Relationship Specialist
1 month ago
Dubai, Dubai, United Arab Emirates Skill Farm Full timePosition Overview:The role of the Client Relationship Specialist is pivotal in addressing customer inquiries regarding the Bank's offerings and finding solutions to their needs.Key Responsibilities:Assist the Relationship Managers in resolving customer queries and providing effective solutions.Perform additional tasks as delegated by the Relationship Manager...
-
Client Relationship Specialist
1 month ago
Dubai, Dubai, United Arab Emirates Skill Farm Full timeRole Overview:The Client Relationship Specialist will play a pivotal role in assisting the Relationship Managers in effectively addressing customer inquiries regarding the Bank's offerings and striving to provide solutions to their needs.Key Responsibilities:Support Relationship Managers and the Group Relationship Manager (GRM) in various tasks as...
-
Customer Relationship Manager
3 weeks ago
Dubai, Dubai, United Arab Emirates Talent Pal Full timeAbout the RoleThe Customer Support Manager will be responsible for overseeing the overall customer relationship and support topics associated with a dedicated number of customer accounts assigned to them. This role will serve as the first level escalation for all customer complaints and will act as the customer advocate within Safran Cabin Services.Key...
-
Customer Relationship Development Specialist
2 weeks ago
Dubai, Dubai, United Arab Emirates Hire Rightt - Executive Search Full timeJob Summary:Hire Rightt - Executive Search is seeking a highly skilled Strategic Customer Solutions Manager to join our team. As a key member of our organization, you will be responsible for developing and maintaining strategic relationships with customers in the logistics, industrial, and real estate sectors.Key Responsibilities:Strategic Relationship...
-
Customer Service Representative
2 weeks ago
Dubai, Dubai, United Arab Emirates Customer Labs Full timeJob Summary:We are seeking a highly skilled and customer-focused individual to join our team at Customer Labs as a Customer Service Representative. The ideal candidate will be responsible for providing exceptional customer service and support to our clients in a fast-paced kiosk environment.Key Responsibilities:Client Welcome and Engagement: Warmly greet...
-
Customer Retention Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Etisalat UAE Full timeJob Description:Job Title: Customer Retention Manager - Engagement SpecialistJob Summary:We are seeking a highly skilled Customer Retention Manager - Engagement Specialist to join our team at Etisalat UAE. The successful candidate will be responsible for fostering strong relationships with our customers, driving engagement, and implementing strategies to...
-
Senior Customer Relationship Manager
2 weeks ago
Dubai, Dubai, United Arab Emirates Quanterra Group Full timeJob Summary:We are seeking a highly skilled Senior Customer Relationship Manager to join our team at Quanterra Group. As a key member of our organization, you will be responsible for developing and implementing strategies to manage relationships with suppliers, buyers, and owners associations.Key Responsibilities:Develop and Implement Relationship...
-
Customer Relationship Management Specialist
1 month ago
Dubai, Dubai, United Arab Emirates Careers International Full timeRole OverviewThe CRM Manager will be responsible for developing and executing strategies that enhance customer engagement and loyalty across various brands.Duties and ResponsibilitiesStrategic Development: Formulate and implement a comprehensive CRM strategy aimed at fostering a customer-centric approach and utilizing marketing automation.Roadmap Creation:...
-
Customer Solutions Specialist
2 weeks ago
Dubai, Dubai, United Arab Emirates Google Full timeJob SummaryWe are seeking a highly skilled Customer Solutions Specialist to join our team at Google. As a key member of our customer-facing team, you will be responsible for identifying and qualifying business opportunities, managing technical relationships with clients, and providing strategic guidance on cloud product integrations.Key...
-
Customer Relationship Management Specialist
1 month ago
Dubai, Dubai, United Arab Emirates Careers International Full timeKey ResponsibilitiesCRM Strategy Development: Formulate and enhance the CRM strategy to foster brand growth through a customer-focused methodology and marketing automation.Roadmap Creation: Design the CRM roadmap with defined KPIs aimed at maximizing customer lifetime value.Customer Insights: Generate insights into customer segments to inform business...
-
Customer Solutions Specialist
3 weeks ago
Dubai, Dubai, United Arab Emirates Google Full timeJob SummaryWe are seeking a highly skilled Customer Solutions Specialist to join our team at Google. As a key member of our customer-facing team, you will be responsible for identifying and qualifying business opportunities, managing technical relationships with our clients, and providing strategic guidance on the implementation of Google Cloud solutions.Key...
-
Relationship Management Specialist
2 weeks ago
Dubai, Dubai, United Arab Emirates Talent Pal Full timeJob DescriptionJob Title: Relationship Management Specialist - Middle EastJob Summary:Talent Pal is seeking a highly skilled Relationship Management Specialist to join our Middle East team. As a key member of our team, you will be responsible for supporting the Head of Middle East Relationship Management and other team members in marketing our strategies to...