Customer Relationship Marketing Specialist

3 weeks ago


Dubai, Dubai, United Arab Emirates The First Group Dubai Full time
Job Summary

We are seeking a highly skilled Customer Relationship Marketing Specialist to join our team at The First Group Dubai. As a key member of our organization, you will be responsible for building and maintaining profitable relationships with our key customers.

Key Responsibilities
  • Relationship Building: Develop and maintain strong relationships with our customers to increase sales and revenue.
  • Strategic Planning: Collaborate with our management team to plan and implement strategic initiatives to drive business growth.
  • Customer Service: Provide exceptional customer service to resolve complaints and issues efficiently.
  • Market Analysis: Conduct market analysis to understand customer needs and preferences.
  • Business Development: Identify new business opportunities and develop strategies to expand our customer base.
  • CRM Management: Manage our CRM system to track customer interactions and sales performance.
  • Competitor Analysis: Analyze our competitors to stay ahead in the market.
Requirements
  • Education: Bachelor's degree in Marketing, Business Administration, or a related field.
  • Experience: Minimum 3 years of experience in customer relationship marketing or a related field.
  • Skills: Excellent communication and interpersonal skills, ability to work in a team environment, and proficiency in CRM software.


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