Senior Client Support Specialist

5 days ago


Dubai, Dubai, United Arab Emirates Marsh Full time
Key Responsibilities:

As a Senior Client Support Specialist at Marsh, you will be responsible for providing exceptional support to clients, ensuring timely and efficient resolution of their enquiries and complaints. Your primary focus will be on receiving and responding to client enquiries, providing guidance on claims procedures, and facilitating approvals for treatments and medicines.

Key Skills:
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong problem-solving and analytical skills
  • Knowledge of insurance policies and procedures

What You Will Achieve:

As a Senior Client Support Specialist, you will play a critical role in ensuring the satisfaction of our clients. You will be responsible for providing exceptional support, resolving issues promptly, and ensuring that our clients receive the best possible service. Your contributions will directly impact the success of our team and the overall reputation of Marsh.

Requirements:

To be successful in this role, you will need to have excellent communication and interpersonal skills, be able to work in a fast-paced environment, and have a strong understanding of insurance policies and procedures. You will also need to be able to prioritize tasks effectively, work independently, and be a team player.

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