Training and Development Specialist
4 days ago
Training and Development Specialist
At Metropolitan Premium Properties, we are seeking a highly skilled Training and Development Specialist to join our team. As a key member of our training department, you will be responsible for creating, updating, and maintaining training materials, including manuals, presentations, and online resources. Your primary focus will be on client calls, meetings, sales processes, and other essential topics for real estate agents.
Key Responsibilities:
- Create and maintain comprehensive training materials, including manuals, presentations, and online resources.
- Develop and lead daily training sessions for real estate agents, covering best practices for phone calls, client interactions, and face-to-face meetings.
- Assess the effectiveness of training programs and make necessary adjustments to improve outcomes.
- Provide one-on-one coaching and support to agents, helping them improve their skills and achieve their targets.
- Stay up-to-date with industry trends, market conditions, and new training techniques to ensure our training programs remain relevant and effective.
- Prepare and present regular reports on training activities, participant progress, and overall effectiveness to senior management.
Requirements:
- Minimum of 3 years of proven experience in a training role, preferably within the real estate industry.
- Fluent English speaker, Russian and/or Arabic preferred.
- A valid driver's license is required.
- Strong ability to establish cooperative relationships, engage stakeholders, and manage projects effectively.
- Demonstrated capability to work independently, meet deadlines, and maintain high standards of performance.
- Strong knowledge of real estate sales processes and best practices.
- Excellent communication and presentation skills.
- Ability to engage and motivate a diverse group of individuals.
- Proficiency in Microsoft Office Suite and training software.
- Strong organizational and time-management skills.
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