Senior Client Relationship Manager

4 weeks ago


Sharjah, Sharjah, United Arab Emirates Al Futtaim Private Company LLC Full time
Key Responsibilities:

As a pivotal member of our team, you will:

  • Establish and nurture robust connections with our most significant clients, ensuring their ongoing satisfaction and loyalty.
  • Address and resolve any issues that arise from key accounts, maintaining a high level of service.
  • Act as the main point of contact between our valued clients and internal departments, facilitating effective communication.
  • Oversee dedicated account teams that focus on delivering exceptional service to each key client.
  • Collaborate across various divisions including marketing, sales, logistics, and design to meet client needs efficiently.
  • Prepare detailed reports outlining account status, objectives, and forecasts for stakeholders and account teams.
  • Develop a comprehensive understanding of client preferences and requirements, crafting customized solutions.
  • Negotiate and finalize contracts with key clients, ensuring alignment with their long-term goals.

Your expertise will be essential in driving client satisfaction and business growth.



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