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Senior Client Relationship Manager

3 months ago

Sharjah, Sharjah, United Arab Emirates Al Futtaim Private Company LLC Full time
Key Responsibilities:
  • Establish and nurture robust relationships with high-value clients who significantly impact the company's revenue.
  • Address and resolve issues raised by primary clients effectively.
  • Act as the main point of contact between key clients and internal departments.
  • Oversee the dedicated account teams assigned to each major client.
  • Work collaboratively with various sectors such as marketing, design, sales, and logistics to meet the specific needs of key clients.
  • Generate comprehensive reports detailing account performance, goals, and forecasts for both account teams and stakeholders.
  • Develop a thorough understanding of the preferences and requirements of key clients, crafting customized solutions accordingly.
  • Negotiate agreements with key clients while ensuring adherence to timelines for achieving their long-term goals.