Senior Client Service Manager
2 weeks ago
Job Summary:
Nielsen Consumer LLC is seeking a highly skilled and experienced Senior Client Service Manager to join our team. As a key member of our client servicing team, you will be responsible for ensuring prompt delivery of service to our clients, driving revenue growth, and maintaining strong relationships with our clients.
Key Responsibilities:
- Project Management: Independently handle all stages of a customized market research project, including responding to RFPs, designing research projects, and preparing presentations.
- Account Management: Maintain accurate and up-to-date client business profiles, drive client satisfaction, and provide actionable recommendations during presentations or business reviews.
- Team Management: Lead and manage a team of professionals to ensure seamless delivery of services to our clients.
- Business Development: Identify and recommend enhanced and new services that meet our clients' business needs, and build and maintain ongoing relationships with key clients.
- Revenue Growth: Ensure the generation of required revenue from assigned client portfolios and meet agreed budget targets.
Requirements:
- Proven experience in client servicing, project management, and team leadership.
- Strong analytical and problem-solving skills, with the ability to communicate complex ideas effectively.
- Excellent interpersonal and communication skills, with the ability to build strong relationships with clients and colleagues.
- Ability to work independently and as part of a team, with a strong focus on delivering results.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive salary and benefits package.
-
Client Services Leader
4 weeks ago
Sharjah, Sharjah, United Arab Emirates Nielsen Consumer LLC Full timeOversee a dedicated client service team to guarantee timely service delivery to designated clients, aiming to meet established financial goals and operational performance metrics.Proficient in managing all phases of a Tailored Market Research Initiative: 1. Addressing RFP / Proposal Development (Objectives, Research framework, Sample strategy, budgeting) 2....
-
Client Services Lead
4 weeks ago
Sharjah, Sharjah, United Arab Emirates Nielsen Consumer LLC Full timeOversee a dedicated client services team to guarantee timely service delivery to assigned clients, aiming to meet established financial goals and operational performance metrics.Skilled in managing all phases of a Tailored Market Research Initiative: 1. Responding to RFP / Proposal Development (Objectives, Research Framework, Sample Design, Budgeting) 2....
-
Senior Client Relationship Manager
4 weeks ago
Sharjah, Sharjah, United Arab Emirates Tram & Sons LLC Full timePosition OverviewAs a Senior Client Relationship Manager at Tram & Sons LLC, you will play a pivotal role in driving sales performance and enhancing client satisfaction.Key ResponsibilitiesSales Achievement: Meet and exceed sales, distribution, and collection objectives.Strategic Planning: Adhere to journey plans to optimize client engagement.Contract...
-
Service Delivery Manager
7 days ago
Sharjah, Sharjah, United Arab Emirates Client of Michael Page Full timeKey Responsibilities:Maintaining Strong Business Relationships: Foster and maintain positive relationships with clients and stakeholders.Service Delivery Oversight: Identify customer needs and oversee service delivery within the business context, ensuring alignment with company goals.Team Leadership: Lead and manage the service delivery team, resolving...
-
Senior Manager, Escrow Services
1 week ago
Sharjah, Sharjah, United Arab Emirates United Arab Bank Full timeJob SummaryThe role of Senior Manager, Escrow Services is critical to the strategic leadership and oversight of United Arab Bank's Escrow Services and Cash Management operations. This position ensures the delivery of high-quality, secure, and compliant services to high-net-worth clients and institutional partners.Key ResponsibilitiesStrategic Planning:...
-
Senior Field Service Operations Manager
1 week ago
Sharjah, Sharjah, United Arab Emirates Simpson Booth Limited Full timeJob DescriptionJob Title: Senior Field Service Operations ManagerCompany: Simpson Booth LimitedJob Type: Full-timeLocation: Remote (with international travel)About Us:Simpson Booth Limited is a leading provider of subsea/diving innovations and technology. We are seeking an experienced Senior Field Service Operations Manager to oversee the expansion of our...
-
Customer Service Ambassador
5 days ago
Sharjah, Sharjah, United Arab Emirates Client of Talentmate Full timeKey Responsibilities:Responding to Customer Inquiries: Promptly address customer queries via various communication channels, ensuring timely and effective resolution.Escalating Critical Issues: Immediately escalate serious complaints or concerns that require specialized attention, collaborating with colleagues or management to find suitable...
-
Senior Mechanic
7 days ago
Sharjah, Sharjah, United Arab Emirates Client of Talentmate Full timeJob Summary:We are seeking a highly skilled Senior Mechanic to join our team at Client of Talentmate. As a key member of our maintenance team, you will be responsible for ensuring the optimal performance and reliability of our equipment and vehicles.Key Responsibilities:Maintenance and Repair: Conduct regular maintenance on machinery, systems, and automotive...
-
Senior Collection Manager
2 weeks ago
Sharjah, Sharjah, United Arab Emirates Client of REEQWEST HR Consultancy Solutions Full timeJob Summary:We are seeking a highly skilled and experienced Senior Collection Officer to join our team at Client of REEQWEST HR Consultancy Solutions. As a key member of our collections department, you will be responsible for overseeing staff members and ensuring the accurate and timely invoicing of customers.Key Responsibilities:Staff Oversight: Direct and...
-
Senior Collection Manager
2 weeks ago
Sharjah, Sharjah, United Arab Emirates Client of REEQWEST HR Consultancy Solutions Full timeJob Summary:We are seeking a highly skilled and experienced Senior Collection Officer to join our team at Client of REEQWEST HR Consultancy Solutions. As a key member of our collections department, you will be responsible for overseeing staff members and ensuring the accurate and timely invoicing of customers.Key Responsibilities:Staff Oversight: Direct and...
-
Senior Research Executive
5 days ago
Sharjah, Sharjah, United Arab Emirates NielsenIQ Full timeAbout the RoleWe are seeking a highly skilled Senior Research Executive to join our team at NielsenIQ. As a key member of our organization, you will be responsible for managing multiple client accounts within the region, with the primary goal of enhancing and developing relationships with assigned and prospective clients to achieve revenue targets and...
-
Senior Research Executive
2 weeks ago
Sharjah, Sharjah, United Arab Emirates NielsenIQ Full timeJob Description**Job Summary:**We are seeking a highly skilled Senior Research Executive to join our team at NielsenIQ. As a key member of our organization, you will be responsible for managing multiple client accounts within the region, with the primary goal of enhancing and developing relationships with assigned and prospective clients, resulting in...
-
Senior Building Design and Operations Manager
2 weeks ago
Sharjah, Sharjah, United Arab Emirates Client of Talentmate Full timeKey Responsibilities:Design and Planning: Develop and refine building plans, prototypes, and structures to ensure they meet client requirements and industry standards.Project Management: Collaborate with team members to establish project goals, budgets, and timelines, and ensure projects are completed on schedule and within budget.Problem-Solving and Quality...
-
Senior Client Relationship Manager
4 weeks ago
Sharjah, Sharjah, United Arab Emirates Al Futtaim Private Company LLC Full timeKey Responsibilities:As a pivotal member of our team, you will:Establish and nurture robust connections with our most significant clients, ensuring their ongoing satisfaction and loyalty.Address and resolve any issues that arise from key accounts, maintaining a high level of service.Act as the main point of contact between our valued clients and internal...
-
Customer Service Senior Manager
4 weeks ago
Sharjah, Sharjah, United Arab Emirates NielsenIQ Full timeRole OverviewThe Senior Manager of Customer Service will be responsible for driving excellence in customer interactions and service delivery.Key ResponsibilitiesCollaboration: Work closely with cross-functional teams such as Customer Success, Operations, Technical Support, and Product Development to ensure alignment and enhance customer service...
-
Senior Machine Learning Engineer
1 week ago
Sharjah, Sharjah, United Arab Emirates Client of Talentmate Full timeKey Responsibilities:Collaborate with senior management to define and refine machine learning strategies.Design and implement machine learning systems and self-running AI software to automate predictive models.Transform data science prototypes into production-ready ML solutions using appropriate algorithms and tools.Ensure that ML algorithms generate...
-
Customer Service Senior Manager
4 weeks ago
Sharjah, Sharjah, United Arab Emirates NielsenIQ Full timeRole OverviewThe Senior Manager of Customer Service will be responsible for fostering collaboration across various internal departments, including Customer Success, Customer Care, Operations, Technical Support, and Product Development. This role is essential in aligning efforts, sharing insights, and driving synergies to enhance customer service delivery.Key...
-
Customer Service Senior Manager
4 weeks ago
Sharjah, Sharjah, United Arab Emirates NielsenIQ Full timeRole OverviewThe Senior Manager of Customer Service will play a pivotal role in enhancing customer interactions and satisfaction at NielsenIQ. This position requires a collaborative approach, working closely with various internal departments such as Customer Success, Customer Care, Operations, Technical Support, and Product Development to ensure a unified...
-
Senior Building Design and Operations Manager
2 weeks ago
Sharjah, Sharjah, United Arab Emirates Client of Talentmate Full timeKey Responsibilities:Design and Planning: Develop and refine building plans, prototypes, and structures to ensure they meet client requirements and industry standards.Project Oversight: Collaborate with team members to ensure projects are completed on time, within budget, and to the required quality standards.Problem-Solving: Identify and resolve issues...
-
Product Service Line Leader
1 week ago
Sharjah, Sharjah, United Arab Emirates Client Of Michael Page Full timeKey Responsibilities:Strategic Planning: Develop and execute comprehensive product strategies to drive business growth and customer satisfaction.Customer Insights: Conduct market research to identify customer needs and preferences, and incorporate findings into product development.Product Roadmap: Create and manage product roadmaps to ensure alignment with...