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Senior Client Relationship Manager

3 months ago

Sharjah, Sharjah, United Arab Emirates Al Futtaim Private Company LLC Full time
Key Responsibilities:

As a pivotal member of our team at Al Futtaim Private Company LLC, you will:

  • Establish and nurture robust relationships with high-value clients who significantly impact our revenue streams.
  • Address and resolve any issues or concerns raised by key clients promptly and effectively.
  • Act as the main point of contact between key clients and our internal teams, ensuring seamless communication.
  • Oversee the dedicated account teams assigned to each major client, ensuring alignment with client expectations.
  • Collaborate with diverse departments including marketing, sales, logistics, and design to meet the specific needs of our key clients.
  • Prepare comprehensive reports detailing account performance, objectives, and forecasts for stakeholders and account teams.
  • Develop a thorough understanding of the unique needs and preferences of key clients, crafting customized solutions accordingly.
  • Negotiate agreements with key clients, ensuring that all contractual obligations are met and deadlines are adhered to.