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Key Client Relationship Manager

3 months ago

Sharjah, Sharjah, United Arab Emirates Antal International sharjah Full time
Key Responsibilities:
  • Building and Maintaining Relationships: Cultivating and nurturing strong connections with essential clients that contribute significantly to the organization's revenue.
  • Client Issue Resolution: Proactively addressing and resolving concerns raised by major clients.
  • Main Liaison: Serving as the primary contact between major clients and internal departments.
  • Account Team Oversight: Managing the account teams dedicated to each significant client.
  • Cross-Department Collaboration: Engaging with advertising, design, marketing, sales, and logistics teams to ensure that the needs of key clients are effectively met.
  • Performance Reporting: Compiling and presenting reports on account performance, objectives, and forecasts for account teams and stakeholders.
  • Client Needs Assessment: Gaining a comprehensive understanding of key clients' requirements and crafting tailored solutions.
  • Contract Negotiation: Negotiating agreements with major clients while adhering to established timelines for achieving each client's long-term objectives.