Executive Support Specialist

2 weeks ago

Dubai, Dubai, United Arab Emirates AccorHotel Full time

The role of Executive Assistant at AccorHotel demands a highly organized and analytical individual who can provide exceptional support to the Chief Operating Officer. This position requires a strong ability to manage calendars, schedule meetings, and arrange travel, while also overseeing daily operations and financial reporting.

Key Responsibilities:

  • Executive Support: Provide comprehensive support to the Chief Operating Officer by managing calendars, scheduling meetings, and arranging travel.
  • Operations Management: Oversee daily operations, including coordination with departments and stakeholders, managing officer resources, optimizing workflows, and handling office systems and data administration.
  • Financial Reporting: Generate and analyze financial reports, ensuring accuracy and timeliness.
  • Office Management: Maintain an organized and efficient office environment, handle administrative tasks, and liaise with stakeholders.
  • Communication: Serve as a primary contact for internal and external stakeholders, ensuring clear and professional communication.
  • VIP Coordination: Manage VIP guest bookings and requests, ensuring a high standard of service.
  • Confidentiality: Exercise discretion with confidential information related to the Executive Office.
  • Team Spirit: Contribute positively to the team's morale and maintain effective relationships with colleagues.
  • Meetings & Briefings: Attend briefings, meetings, and training as required by the Executive Office.
  • Ethical Conduct: Ensure all activities are conducted honestly and ethically, in compliance with local laws.
  • Guest Feedback: Actively solicit and relay guest feedback to the Chief Operating Officer.
  • Secretarial Duties: Perform all secretarial tasks as assigned by the Chief Operating Officer.

Qualifications:

Experience/Certificates/Education

  • Bachelor's or Master's degree.
  • Minimum of 4 years' experience as an Executive Assistant to C-Suite level.
  • Experience with a wide range of administrative and executive support tasks.
  • Prior experience in a luxury hotel environment preferred; good understanding of hotel operations is a plus.
  • Fluent in English with strong written and verbal communication skills.
  • Exceptional analytical and problem-solving skills.
  • Strong organizational and time management abilities.
  • Proven ability to handle sensitive information with discretion.
  • Proficient in Microsoft Office suite.
  • This role is ideal for a highly organized professional individual who can manage a range of responsibilities while maintaining a high standard of service and confidentiality.

Abilities/Key Competencies/Skills:

  • Strong leadership and interpersonal skills.
  • Excellent communication abilities.
  • High level of integrity and honesty.
  • Ability to remain calm and respond swiftly in various situations.
  • Results-oriented with attention to detail.
  • Capable of multitasking and thriving in high-pressure environments.
  • Team player and motivator.
  • Self-starter with a professional appearance.
  • Well-organized with a collaborative spirit.

This role is ideal for a highly organized professional individual who can manage a range of responsibilities while maintaining a high standard of service and confidentiality.

Remote Work:

No

Employment Type:

Full-time

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