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Account Growth Specialist

3 months ago

Dubai, Dubai, United Arab Emirates TikTok Full time

Key Responsibilities:

  • Oversee a portfolio of 50-80 client accounts to enhance their performance and stimulate revenue growth.
  • Track the performance metrics of client accounts, engaging with clients during any unusual spending fluctuations to safeguard revenue or uncover new growth avenues.
  • Evaluate the performance of key accounts and formulate optimization strategies to maximize sales.
  • Scale client accounts effectively.
  • Provide general creative insights and best practices.
  • Offer recommendations on bidding, budgeting, and targeting strategies.
  • Communicate budget adjustments to advertisers and motivate them to increase their investment in TikTok advertising.
  • Identify high-value opportunities and quick wins.
  • Categorize clients into tiers and apply tailored approaches to manage each tier, driving revenue growth.
  • Eliminate ad review obstacles for advertisers by effectively communicating with clients and internal teams (ads review, finance, product, etc.) to ensure a positive customer experience.
  • Collaborate with internal resources (POC/Data/self-service PM/Ads platform/Ads delivery/Sales CRM platform) to develop product features, tools, and account management strategies that empower clients and enhance account management efficiency.

Required Qualifications:

  • Proficient written and verbal communication skills in both Arabic and English.
  • Proven experience as an Account Manager within the digital advertising or technology sector.
  • Strong analytical skills with the ability to assess data and derive insights to evaluate campaign performance.
  • Exceptional attention to detail and a demonstrated capacity to manage competing priorities while meeting tight deadlines.
  • Experience in a dynamic, client-facing technical services environment supporting web-based products.
  • Ability to effectively translate technical jargon for non-technical stakeholders.