Food and Beverage Service Associate

2 weeks ago


Sharjah, Sharjah, United Arab Emirates Shangri-La Group Full time

Job Summary:

We are seeking a highly motivated and experienced Food and Beverage Service Associate to join our team at the Lobby Lounge. As a key member of our service team, you will be responsible for delivering exceptional service to our guests and ensuring a seamless dining experience.

Key Responsibilities:

  1. Support the daily operation of the Lobby Lounge restaurant: Assist with the preparation and service of food and beverages, maintain a clean and organized workspace, and ensure that all equipment is in good working order.
  2. Provide a high quality service to guests: Greet and welcome guests, take orders, and serve food and beverages in a timely and efficient manner.
  3. Ensure the smooth operation of the work section appointed: Work closely with other team members to ensure that all aspects of the service are running smoothly and that guests are satisfied.
  4. Consistently looks for ways to enhance guest satisfaction: Anticipate and meet the needs of guests, and make recommendations to improve the service and overall guest experience.
  5. Create an exceptional experience for our guests: Develop a deep understanding of our menu and services, and use this knowledge to provide personalized recommendations and ensure that guests have a memorable experience.

Requirements:

  1. Has a passion for Food & Beverage and previous experience as Barista: We are looking for someone with a genuine passion for food and beverage, and previous experience as a barista is highly desirable.
  2. Enjoys delivering high quality guest service with a welcoming manner: You should have a warm and welcoming demeanor, and be able to provide exceptional service to guests in a fast-paced environment.
  3. Loves interacting with guests and customers: You should be a people person, and enjoy interacting with guests and customers in a friendly and professional manner.
  4. Communicates with fluency in English: You should be able to communicate effectively in English, both verbally and in writing.
  5. Preferably has working experience in either a luxury restaurant or a 5* hotel: Previous experience in a luxury restaurant or 5-star hotel is highly desirable, but not essential.
  6. Displays curiosity and takes time to learn and understand new culinary trends: You should be curious and enthusiastic about learning new culinary trends and techniques, and be willing to take the time to develop your skills and knowledge.
  7. Is committed to serving food of the highest quality: You should be committed to serving food of the highest quality, and be willing to go above and beyond to ensure that guests have a memorable experience.
  8. Is willing to work shifts: You should be flexible and willing to work a variety of shifts, including evenings and weekends.


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