Food and Beverage Service Associate
2 weeks ago
Job Summary:
We are seeking a highly motivated and experienced Food and Beverage Service Associate to join our team at the Lobby Lounge. As a key member of our service team, you will be responsible for delivering exceptional service to our guests and ensuring a seamless dining experience.
Key Responsibilities:
- Support the daily operation of the Lobby Lounge restaurant: Assist with the preparation and service of food and beverages, maintain a clean and organized workspace, and ensure that all equipment is in good working order.
- Provide a high quality service to guests: Greet and welcome guests, take orders, and serve food and beverages in a timely and efficient manner.
- Ensure the smooth operation of the work section appointed: Work closely with other team members to ensure that all aspects of the service are running smoothly and that guests are satisfied.
- Consistently looks for ways to enhance guest satisfaction: Anticipate and meet the needs of guests, and make recommendations to improve the service and overall guest experience.
- Create an exceptional experience for our guests: Develop a deep understanding of our menu and services, and use this knowledge to provide personalized recommendations and ensure that guests have a memorable experience.
Requirements:
- Has a passion for Food & Beverage and previous experience as Barista: We are looking for someone with a genuine passion for food and beverage, and previous experience as a barista is highly desirable.
- Enjoys delivering high quality guest service with a welcoming manner: You should have a warm and welcoming demeanor, and be able to provide exceptional service to guests in a fast-paced environment.
- Loves interacting with guests and customers: You should be a people person, and enjoy interacting with guests and customers in a friendly and professional manner.
- Communicates with fluency in English: You should be able to communicate effectively in English, both verbally and in writing.
- Preferably has working experience in either a luxury restaurant or a 5* hotel: Previous experience in a luxury restaurant or 5-star hotel is highly desirable, but not essential.
- Displays curiosity and takes time to learn and understand new culinary trends: You should be curious and enthusiastic about learning new culinary trends and techniques, and be willing to take the time to develop your skills and knowledge.
- Is committed to serving food of the highest quality: You should be committed to serving food of the highest quality, and be willing to go above and beyond to ensure that guests have a memorable experience.
- Is willing to work shifts: You should be flexible and willing to work a variety of shifts, including evenings and weekends.
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