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Service Associate

3 months ago

Sharjah, Sharjah, United Arab Emirates Erick Trading Full time
Position Overview

As a Service Associate at Erick Trading, you will play a vital role in ensuring a delightful dining experience for our guests. Your responsibilities will encompass various aspects of customer service and operational efficiency.

Key Responsibilities
  • Customer Engagement: Welcome guests warmly and present them with menus, ensuring they feel valued and attended to.
  • Personalized Recommendations: Offer suggestions tailored to customer preferences, enhancing their dining experience.
  • Order Management: Accurately take and serve food and beverage orders, ensuring timely delivery.
  • Sales Enhancement: Promote additional items when appropriate to enhance customer satisfaction and increase sales.
  • Table Arrangement: Set up and maintain tables to create a welcoming atmosphere.
  • Cleanliness Standards: Keep dining areas clean and organized, adhering to hygiene standards.
  • Quality Assurance: Regularly check food and beverage quality to maintain high standards.
  • Payment Processing: Deliver checks and efficiently handle payment transactions.
  • Team Collaboration: Work closely with kitchen and serving staff to ensure smooth operations.
  • Regulatory Compliance: Follow all health department regulations and customer service guidelines to ensure a safe and pleasant environment.

Your role is crucial in creating a positive atmosphere and ensuring customer satisfaction at Erick Trading.