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Food and Beverage Server

3 months ago

Sharjah, Sharjah, United Arab Emirates Rotana Hotel Management Corporation Full time
Job Responsibilities

Service Excellence: Execute all essential duties to serve food and beverages in accordance with the hotel's performance standards.

Guest Interaction: Welcome and seat patrons, providing them with a professional, discreet, and personalized service experience.

Menu Knowledge: Develop a comprehensive understanding of the food and beverage offerings of the designated outlet to assist and advise guests effectively.

Quality Monitoring: Regularly assess the quality of food and beverages served to ensure high standards are maintained.

Customer Relations: Foster positive customer relations and address any complaints or inquiries in a satisfactory manner.

Hygiene Standards: Uphold hygiene and cleanliness standards within the outlet and ensure the maintenance of all service equipment.

Service Preparation: Take responsibility for all service preparations before, during, and after service, including mis-en-place and mis-en-scene.

Minimize Waste: Strive to minimize wastage, breakage, and spoilage during service operations.

Upselling Techniques: Actively employ upselling strategies to enhance guest satisfaction and boost revenue.