Client Success Architect

5 days ago


Dubai, Dubai, United Arab Emirates Rihlat Travel News Full time

Build Relationships and Drive Growth

Rihlat Travel News is seeking a skilled Partnerships Manager – Tourism to join our team. As a key member of our Client Partnerships department, you will be responsible for building and maintaining strong relationships with clients in the tourism industry.

The successful candidate will have a deep understanding of the tourism industry, with expertise in digital media and hands-on experience working with media agencies and industry partners. You will be responsible for creating compelling vertical narratives and playbooks to reflect on industry-based trends and use cases that match partner's business objectives.

In this role, you will work closely with our cross-functional teams to ensure a state-of-the-art business servicing level and develop consultative approaches to offer best-in-class media strategies from business planning to measurement of KPIs.

Key Responsibilities:

  • Define the vertical strategy and key accounts planning within your book of business
  • Create compelling vertical narratives and playbooks to reflect on industry-based trends and use cases that match partner's business objectives
  • Grow existing relationships within the vertical and work towards unlocking additional opportunities
  • Develop consultative approaches to offer best-in-class media strategies from business planning to measurement of KPIs

Requirements

  • Expertise in the tourism industry preferably as a brand owner or part of the digital transformation/digital media team
  • Understanding of the digital media ecosystem and/or hands-on experience working with media agencies and industry partners
  • Demonstrated ability to drive business agendas with senior stakeholders and meet revenue objectives


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