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Tibco Application Support Specialist

2 months ago

Sharjah, Sharjah, United Arab Emirates Virtusa Dubai Full time
Key Responsibilities:
  • Application Support: Provide technical support for Tibco applications under the guidance of a Senior Engineer.
  • Analysis and Improvement: Conduct thorough analyses of application functionality and suggest enhancements to improve overall performance.
  • Front-end and Back-end Support: Ensure seamless functionality of applications, including front-end and back-end components.
  • Collaboration and Consultation: Work closely with the software development team, internal stakeholders, and clients to identify areas for improvement and implement changes.
  • Code Migration and Management: Oversee the migration of code across environments to maintain consistent and synchronized functionality.
  • Error Resolution and Escalation: Identify the root causes of application errors and escalate critical issues to the Senior Engineer for prompt resolution.
  • Configuration Management and Scheduling: Maintain accurate records of configuration changes and schedule application updates to ensure minimal disruption.
  • Process Documentation and Performance Monitoring: Document processes and monitor application performance metrics to inform data-driven decisions.
  • Client and Colleague Support: Provide front-end support to clients and colleagues in other departments, ensuring seamless communication and collaboration.