IT Support Manager

3 weeks ago


Sharjah, Sharjah, United Arab Emirates American University of Sharjah Full time

Job Title: IT Support Manager

About the Role:

We are seeking an experienced IT Support Manager to join our team at the American University of Sharjah. The successful candidate will have a strong background in IT support and leadership, with a proven track record of managing IT teams and implementing effective support strategies.

Key Responsibilities:

  • Lead and manage a team of IT support specialists to provide high-quality support to university staff and students.
  • Develop and implement IT support strategies to ensure efficient and effective support delivery.
  • Collaborate with other IT teams to ensure seamless integration of support services.
  • Provide technical guidance and support to IT staff to ensure they have the necessary skills and knowledge to perform their roles effectively.
  • Ensure compliance with IT policies and procedures, and maintain accurate records of support activities.

Requirements:

  • Bachelor's degree in computer science, information technology, or a related field.
  • Minimum of seven years of relevant experience in a similar function/role.
  • Proven experience in a leadership role within IT support or a related field.
  • Excellent communication and interpersonal skills.
  • Strong technical knowledge across a range of IT systems and applications.
  • ITIL certification or relevant IT certifications.
  • Ability to work effectively in a fast-paced environment.
  • Strong organizational and time-management skills.
  • Familiarity with applications and IT support tools and services.

Preferred Qualifications:

  • UAE national preferred.


  • Sharjah, Sharjah, United Arab Emirates Transcend Support Full time

    Key Responsibilities:At Transcend Support, we are seeking a highly skilled Financial Operations Specialist to join our team. The successful candidate will be responsible for ensuring compliance with all relevant accounting and financial regulations, including company, local, state, and federal laws. This will involve creating periodic reports, such as...

  • IT Support Specialist

    3 weeks ago


    Sharjah, Sharjah, United Arab Emirates American University of Sharjah Full time

    Job SummaryAs an IT Specialist at the American University of Sharjah, you will play a vital role in providing technical assistance to students, faculty, and staff. Your primary responsibility will be to resolve IT issues and requests in a timely and efficient manner, ensuring minimal disruption to university operations.Key ResponsibilitiesProvide technical...


  • Sharjah, Sharjah, United Arab Emirates SEAGULL International Full time

    Key Responsibilities:As a Personal Assistant, you will be responsible for providing high-level administrative support to a busy professional or executive. Your primary objective will be to assist in managing their day-to-day activities efficiently and effectively, allowing them to focus on their core responsibilities.Key Skills:• Providing exceptional...


  • Sharjah, Sharjah, United Arab Emirates Asterix Communications sharjah Full time

    Key Responsibilities:The Business Support Specialist will report to senior management and perform various secretarial and administrative duties.Key Tasks:Executive Support: Providing administrative assistance to senior management, including typing, formatting, and editing reports, documents, and presentations.Database Management: Entering data, maintaining...


  • Sharjah, Sharjah, United Arab Emirates client of reap hr Full time

    Key Responsibilities:Support the administrative team with clerical duties, such as organizing work schedules and managing daily office operations.Process work orders, organize invoices, and assist with payroll.Perform various office tasks, including answering phones, liaising with clients, and running errands.Coordinate management meetings, create agendas,...


  • Sharjah, Sharjah, United Arab Emirates Flex Group Full time

    Key Responsibilities:Meeting and Training Room Preparation: Ensure all meeting and training rooms are set up and ready for use.Phone Management: Answer phones in a professional manner, routing calls as necessary, and screening phone calls.Administrative Support: Assist colleagues with administrative tasks, including ad-hoc duties.Mail Distribution: Sort and...


  • Sharjah, Sharjah, United Arab Emirates ULTIMATE HUMAN RESOURCES SOLUTIONS LLC Full time

    Key Responsibilities:Providing administrative support to senior leadership and overseeing the day-to-day activities of the administrative department.Welcoming office visitors and directing them to the appropriate personnel.Handling various office tasks, including filing, mail delivery, email management, and data entry.Coordinating schedules and managing...


  • Sharjah, Sharjah, United Arab Emirates Al Marwan Group Holding Full time

    Key Responsibilities:Meeting and Event Planning: Organize and prepare for meetings and specific events, including setting agendas and taking minutes of meetings.Calendar Management: Manage the executive's calendar to avoid conflicts and ensure timely attendance.Communication: Answer and screen phone calls, directing inquiries and messages...


  • Sharjah, Sharjah, United Arab Emirates Bukhatir Education Advancement and ManagementInternational Full time

    Key Responsibilities:• Plan and deliver engaging lessons to students, providing constructive feedback to enhance their learning experience.• Participate in whole-school INSET activities to expand your subject expertise and contribute to the development of educational resources.• Accompany students on educational trips, visits, and activities, fostering...


  • Sharjah, Sharjah, United Arab Emirates Diqa Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Administrative Support Specialist to join our team at Diqa. The successful candidate will provide general administrative support to all departments, ensuring seamless day-to-day operations.Key ResponsibilitiesProvide administrative support to all departments as neededPrepare letters,...


  • Sharjah, Sharjah, United Arab Emirates Actalent dubai Full time

    Key Responsibilities:We are seeking a highly skilled Executive Support Associate to provide administrative support to our C-level executives.Key responsibilities include arranging domestic and international flights, transportation, and accommodation for our senior executives.Additionally, the successful candidate will be responsible for managing the personal...


  • Sharjah, Sharjah, United Arab Emirates Acube Developments dubai Full time

    Key Responsibilities:Ensuring a warm welcome for visitors and directing them to the relevant personnel or facilities.Providing administrative support by answering phone calls, responding to messages, and preparing documents, including office correspondence, memos, and presentations.Coordinating appointments, meetings, and conference room schedules to prevent...


  • Sharjah, Sharjah, United Arab Emirates Provident Real Estate Dubai Full time

    Key Responsibilities:Hiring and Supervision: Oversee the recruitment, training, and evaluation of staff members to ensure a high-performing team.Task Delegation and Management: Effectively delegate tasks and ensure they are completed in accordance with established policies and procedures.Front Desk Operations: Greet visitors, direct them to the appropriate...


  • Sharjah, Sharjah, United Arab Emirates First Select Employment Services Full time

    Job DescriptionAt First Select Employment Services, we are seeking a highly skilled and organized Administrative Assistant to join our team. The successful candidate will be responsible for providing administrative support to our executives and other team members.Key ResponsibilitiesCalendar Management: Manage calendars and schedule appointments for...


  • Sharjah, Sharjah, United Arab Emirates Antal International Full time

    Key Responsibilities:• Screening and managing incoming calls, messages, and correspondence.• Arranging domestic and international travel, transportation, and accommodation for senior executives.• Coordinating meetings, conference calls, and interviews, ensuring seamless communication and organization.• Preparing for board meetings, including drafting...


  • Sharjah, Sharjah, United Arab Emirates Oil and Gas Job Search Ltd Full time

    **Job Description**As an Executive Secretary Business Support at Oil and Gas Job Search Ltd, you will provide administrative support to the Executive Director of Business Support. Your responsibilities will include managing the Executive Director's schedule, coordinating meetings, and maintaining accurate records.**Benefits**In addition to a competitive...


  • Sharjah, Sharjah, United Arab Emirates World Academy Of Design Full time

    Key Responsibilities:Email Management: Manage all email correspondence for the MD, ensuring timely and professional responses.Phone Call Handling: Handle incoming phone calls, screening and directing calls as appropriate.Primary Point of Contact: Act as the primary point of contact for external stakeholders contacting the MD via email or phone.Calendar...


  • Sharjah, Sharjah, United Arab Emirates Inspire Gulf Recruitment Solutions Full time

    Key Responsibilities:Manage office tasks efficiently, including filing, report generation, and presentation creation.Provide seamless scheduling support by booking appointments and preventing conflicts.Arrange travel itineraries, including flights, cars, and accommodations.Screen phone calls and direct callers to the appropriate personnel.Utilize computer...


  • Sharjah, Sharjah, United Arab Emirates Virtusa Dubai Full time

    Job Summary:We are seeking a skilled Tibco Application Support Specialist to join our team at Virtusa Dubai. The successful candidate will provide software application support under the supervision of the Senior Engineer, performing analyses on software application functionality and suggesting improvements.Key Responsibilities:Provide software application...


  • Sharjah, Sharjah, United Arab Emirates Damas Medical Center sharjah Full time

    Key Responsibilities:Accurately recall product information to provide detailed answers to customer inquiries.Verify customer language preferences to ensure effective communication.Address customer concerns, suggestions, and complaints in a professional manner.Redirect customers to relevant departments when necessary.Seek guidance from management when...