Technical Support Specialist

4 weeks ago


Sharjah, Sharjah, United Arab Emirates Ducont Systems FZ LLC Full time
Key Responsibilities:
  • Hardware and Software Solutions: Identify and implement effective solutions to meet customer needs.
  • Troubleshooting Technical Issues: Analyze and resolve technical problems in a timely and efficient manner.
  • Network and Hardware Support: Provide expert support for network and hardware-related issues.
  • Customer Service and Technical Support: Deliver exceptional customer service and technical support to ensure customer satisfaction.
  • Installation and Configuration: Install and configure hardware and software to meet customer requirements.

About the Role: As a Technical Support Specialist at Ducont Systems FZ LLC, you will play a critical role in providing technical support and solutions to our customers. You will be responsible for identifying and resolving technical issues, providing expert support for network and hardware-related issues, and delivering exceptional customer service.

Requirements: To be successful in this role, you will need to have excellent technical skills, strong communication skills, and the ability to work in a fast-paced environment.



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