Senior Manager HR Operations
1 week ago
We are seeking a highly skilled and experienced Senior Manager HR Operations to join our team at TASC Outsourcing. As a key member of our HR department, you will be responsible for leading and managing HR Operations and Compliance teams, as well as driving Tech and AI initiatives.
Key Responsibilities- HR Operations Team Management
- Conduct inductions for new employees and ensure timely submission of documents.
- Handle hundreds of calls related to visa processing, payroll inquiries, and other employee matters.
- Deliver documents to employees across the UAE.
- Manage medical insurance for outsourced staff.
- Operations Team - PRO, Typist, Administrators
- Process visa applications, labour card applications, and cancellations within stipulated SLAs.
- Maintain trade licenses and minimize labour complaints risks.
- Resolve issues concerning blocked visas, portals, or other matters.
- Key Stakeholder Management
- Provide timely assistance to other TASC Business departments regarding employee status.
- Be the Single Point of Contact (SPOC) for MIS and Ecare cost-saving initiatives.
- Maintain and present accurate reports to management.
- Coach, mentor, and motivate teams.
- Graduate degree or more from a reputable institute.
- Excellent communication, relationship, and organizational skills.
- Ability to motivate and lead a team towards customer satisfaction targets.
- Ability to understand and meet strict SLAs and deadlines.
- Good working knowledge of UAE labor law.
- Familiarity with Nafis / WPS / MOL labour complaints, MOL audits, and other related matters.
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