Hotel Guest Service Representative

Job Title: Reservations AgentJob Summary:We are seeking a highly skilled and customer-focused Reservations Agent to join our team at Novotel Hotels. As a key member of our front desk team, you will be responsible for providing exceptional guest service, ensuring seamless reservations and check-in processes, and promoting our hotel's services and...

Key Responsibilities:Deliver exceptional service to guests, ensuring a friendly and engaging experience.Select the best room options for guests and maximize revenue through up-selling.Recommend hotel facilities and provide guests with information and assistance for special requests.Process room reservation requests, update rooming lists, and maintain...

Job SummaryWe are seeking a skilled Customer Service Representative to join our team at Novotel Hotels. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide a warm and welcoming experience for guests,...

Guest Services Officer – Front OfficeWe are seeking a highly motivated and customer-focused Guest Services Officer to join our Front Office team at Hyatt Hotels Corporation. As a key member of our Rooms Division, you will be responsible for delivering exceptional service to our guests and contributing to the smooth operation of our Front Office.Key...

Job SummaryWe are seeking a highly skilled Guest Services Manager to join our team at Accor. As a key member of our hotel operations, you will be responsible for ensuring exceptional guest satisfaction and delivering outstanding customer experiences.Key ResponsibilitiesManage and supervise guest services staff to ensure optimal guest satisfaction.Develop and...

Key Responsibilities:Manage and supervise all guest services tasks of his/her staff to ensure optimal guest satisfactionManage guest services staffing and supervision including scheduling, training, performance management, coaching, and discipline as neededHandle guest complaints and refer them as necessary, follow up on corrective actionConduct and attend...

Roles and Responsibilities: Guest Services CoordinatorAs a valued member of our team, you will be responsible for providing exceptional guest experiences by warmly welcoming arrivals, assisting with check-in, and offering detailed information about our hotel services, local attractions, and amenities.Minimum 4 years' experience in the Hospitality industry is...

Job Title: Guest Services ManagerAs a Guest Services Manager at Accor, you will be responsible for ensuring that our guests have an exceptional experience during their stay. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Guest...

Join Our Team as a Guest Service AgentAt Novotel Hotels, we're committed to delivering exceptional guest experiences. As a Guest Service Agent, you'll play a vital role in ensuring our guests feel welcome and supported throughout their stay.Key Responsibilities:Greet and check-in guests, providing a warm and personalized welcome.Respond to guest requests and...

Employee BenefitsWe offer a range of benefits to support your well-being and career growth, including:Discounted rates at Accor hotels worldwideAccess to our Academies for learning and developmentOpportunities to develop your skills and advance within the companyParticipation in our Corporate Social Responsibility activitiesYour RoleAs a Guest Service Agent,...

Employee BenefitsWe offer a range of benefits to support your well-being and career growth, including:Discounted rates at Accor hotels worldwideAccess to our Academies for learning and developmentOpportunities to develop your skills and advance within the companyParticipation in our Corporate Social Responsibility initiativesYour RoleAs a Guest Service...

Job DescriptionAs a Front Desk Agent with Accor, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their stay. Your exceptional communication skills, attention to detail, and ability to multitask in a fast-paced environment will ensure that every guest interaction is positive and...

Job Summary:The Guest Services Manager is responsible for ensuring optimal guest satisfaction by managing and supervising all guest services tasks of their staff. This includes scheduling, training, performance management, coaching, and discipline as needed. The ideal candidate will have 24 years of experience in a similar area and be fluent in English, with...

Key Responsibilities:Oversee the team's responses to potential bookings, ensuring timely and accurate communication with clients.Supervise the reservations team to guarantee seamless guest experiences.Contribute to meeting departmental targets by implementing effective strategies and initiatives.Develop and maintain brand identity features, including service...

Job SummaryWe are seeking a skilled Telephone Operator to join our team at Rayhaan Hotels & Resorts. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, handling incoming calls, and ensuring a smooth and efficient experience for all callers.Key ResponsibilitiesAnswering Calls: Respond to...

Job Title: Reservations AgentWe are seeking a highly skilled and customer-focused Reservations Agent to join our team at Novotel Hotels. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Guest Welcome and Service: Provide...

Key Responsibilities:Deliver exceptional customer service to all guests, ensuring a positive experience and exceeding their expectations.Maintain effective communication with all departments to ensure smooth service delivery and efficient call handling.Handle all queries in a polite and courteous manner, responding to guest needs and concerns in a timely and...

Guest Relations Internship OpportunityRMC Asia is seeking talented individuals to participate in a guest relations internship at VOGO Hotels in Abu Dhabi, UAE. This program is part of RMC Asia's Cultural Exchange Programs, offering a variety of internships, management training, and contractual position opportunities in hotels and resorts across...

Job SummaryWe are seeking a skilled Telephone Operator to join our team at Rayhaan Hotels & Resorts. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, handling incoming calls, and ensuring a smooth and efficient experience for all callers.Key ResponsibilitiesAnswering Calls: Respond to...

Job SummaryWe are seeking a highly skilled and professional Receptionist and Telephone Operator to join our team at Rayhaan Hotels & Resorts. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, handling incoming calls, and ensuring a smooth and efficient check-in and check-out process.Key...