Reservation Agent
2 weeks ago
Job Summary
We are seeking a highly skilled and customer-focused Reservation Agent to join our team at Novotel Bogor Golf Resort & Convention Center. As a key member of our hotel operations team, you will be responsible for handling reservations inquiries and requests with the highest level of professionalism and customer service.
Key Responsibilities
- Efficiently and promptly establish correspondence services to guest inquiries, ensuring accurate and timely processing of guest information.
- Provide full knowledge of hotel facilities and activities, and oversee the daily movement of guest activities.
- Resolve guest complaints and establish amicable relations with clients and customers of the hotel.
Requirements
- Previous experience in hotel reservations or a similar customer service role is preferred.
- Prior experience working with hotel management systems or a related system.
- Excellent time management skills with the ability to multitask and prioritize tasks.
- Fluency in English; additional languages are a plus.
What We Offer
- Employee benefit card offering discounted rates in Accor worldwide.
- Learning programs through our Academies.
- Opportunity to develop your talent and grow within your property and across the world.
Our Commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit, and promote diverse talent. Our team is diverse, young, and vibrant, and we are committed to creating a work environment that values and respects individual differences.
-
Cluster Reservations Agent
7 days ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly skilled Cluster Reservations Agent to join our team at Accor. As a key member of our reservations team, you will be responsible for managing room sales and reservations for our cluster of hotels.Key ResponsibilitiesRoom Sales and ReservationsManage room sales and reservations for our cluster of hotels, ensuring that all...
-
Reservations Sales Agent
7 days ago
Dubai, Dubai, United Arab Emirates FIVE Hotels and Resorts Full timeAbout the RoleFIVE Hotels and Resorts is seeking a highly skilled and experienced Reservations Agent to join our team. As a key member of our reservations team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesInitial Guest Contact: Respond to inbound calls and online chat...
-
Reservations Sales Agent
6 days ago
Dubai, Dubai, United Arab Emirates JUMEIRAH Full timeAbout JumeirahJumeirah is a luxury hospitality company that operates a portfolio of world-class hotels and resorts. We are committed to delivering exceptional guest experiences and exceeding our customers' expectations.Job SummaryWe are seeking a highly motivated and experienced Reservations Sales Agent to join our Rooms Reservations Team at Jumeirah Gulf of...
-
Reservations Sales Agent
7 days ago
Dubai, Dubai, United Arab Emirates FIVE Hotels and Resorts Full timeAbout the RoleFIVE Hotels and Resorts is seeking a highly skilled and experienced Reservations Agent to join our team. As a key member of our reservations team, you will be responsible for providing exceptional customer service to our guests, handling inbound calls and online chat inquiries, and converting inquiries into confirmed reservations.Key...
-
Cluster Reservation Agent
7 days ago
Dubai, Dubai, United Arab Emirates the first group dubai Full timeJob SummaryWe are seeking a highly skilled Cluster Reservation Agent to join our team at The First Group Dubai. As a key member of our hotel operations team, you will be responsible for providing exceptional guest service and ensuring seamless reservation experiences.Key ResponsibilitiesGuest Service and Reservation ManagementRespond to all guest inquiries...
-
Reservation Agent
1 week ago
Dubai, Dubai, United Arab Emirates Marriott International Full timeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Marriott International. As a key member of our reservations team, you will be responsible for providing exceptional service to our guests, ensuring their needs are met and exceeded.Key Responsibilities:Process all reservation requests,...
-
Reservations Expert
2 weeks ago
Dubai, Dubai, United Arab Emirates One&Only Resorts Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Reservations Agent to join our team at One&Only Resorts. As a key member of our reservations department, you will be responsible for processing reservations accurately and efficiently, while providing exceptional guest service.Key ResponsibilitiesGuest ServiceAnticipate and address guest needs in...
-
Reservations Expert
2 weeks ago
Dubai, Dubai, United Arab Emirates One&Only Resorts Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Reservations Agent to join our team at One&Only Resorts. As a key member of our reservations department, you will be responsible for processing reservations accurately and efficiently, while providing exceptional guest service.Key ResponsibilitiesGuest ServiceAnticipate and address guest needs in...
-
Cluster Reservation Agent
6 days ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly skilled Cluster Reservation Agent to join our team at Accor. As a key member of our reservations team, you will be responsible for maximizing room revenue through effective reservation management and upselling techniques.Key ResponsibilitiesReservation Management: Handle reservation requests, manage blocks, and ensure...
-
Reservations Specialist
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeRole OverviewThe Reservations Specialist plays a crucial role in ensuring a seamless booking experience for our guests at Accor. This position involves managing various aspects of guest reservations and providing exceptional customer service.Key ResponsibilitiesManage Reservation Requests: Handle all incoming reservation inquiries, modifications, and...
-
Dubai, Dubai, United Arab Emirates Grosvenor House, a Luxury Collection Hotel,Dubai Full timeJob SummaryGrosvenor House, a Luxury Collection Hotel, Dubai seeks a skilled Multi-Property Rooms and Restaurant Reservations Agent to join our team. As a key member of our reservations department, you will be responsible for processing all reservation requests, changes, and cancellations in a timely and efficient manner.Key Responsibilities:Process all...
-
Cluster Reservation Agent
2 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob Summary:We are seeking a highly skilled Cluster Reservation Agent to join our team at Accor. As a key member of our reservations team, you will be responsible for maximizing room revenue through effective upselling techniques and ensuring that all reservations meet the highest standards of accuracy and guest satisfaction.Key Responsibilities:Revenue...
-
Reservations Coordinator
1 week ago
Dubai, Dubai, United Arab Emirates Rtc Employment Services Full timeThe Reservations Manager role at Rtc Employment Services is a critical position that requires strong communication and organizational skills. The successful candidate will be responsible for liaising with central reservations to communicate new rate plans and promotions, as well as working closely with the revenue manager and rooms division manager to ensure...
-
Reservations Coordinator
2 weeks ago
Dubai, Dubai, United Arab Emirates Hyatt Hotels Corporation Full timeJob SummaryWe are seeking a highly skilled and customer-focused Reservations Agent to join our team at Park Hyatt Dubai. As a key member of the Reservations Department, you will play a vital role in delivering exceptional service to our guests and contributing to the smooth operation of our hotel.Key ResponsibilitiesProvide personalized and efficient service...
-
Cluster Reservation Agent
2 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob Summary:We are seeking a highly skilled Cluster Reservation Agent to join our team at Accor. As a key member of our reservations team, you will be responsible for maximizing room revenue through effective upselling techniques and ensuring that all reservations meet the highest standards of accuracy and guest satisfaction.Key Responsibilities:Revenue...
-
Reservation Agent
2 weeks ago
Dubai, Dubai, United Arab Emirates Novotel Bogor Golf Resort & ConventionCenter Full timeJob SummaryWe are seeking a highly skilled and customer-focused Reservation Agent to join our team at Novotel Bogor Golf Resort & Convention Center. As a key member of our front office team, you will be responsible for handling guest inquiries and requests with the highest level of professionalism and service excellence.Key ResponsibilitiesEfficiently and...
-
Reservations Coordinator
2 weeks ago
Dubai, Dubai, United Arab Emirates SOFITEL Full timeJob DescriptionSOFITEL is seeking a highly skilled and experienced Reservations Agent to join our team. As a key member of our reservations team, you will be responsible for maximizing room revenue through effective sales techniques and providing exceptional customer service.Key Responsibilities:Revenue Management: Understand and implement ACCOR's pricing...
-
Reservations Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob OverviewThe Cluster Reservations Agent plays a crucial role in managing reservations and ensuring a seamless booking experience for guests. This position involves various responsibilities that contribute to the overall success of the hotel.Key ResponsibilitiesManage reservations through various channels including email, phone, fax, and online platforms,...
-
Reservations Coordinator
5 days ago
Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full timeCompany OverviewAnantara Hotels & Resorts is a luxury hospitality brand that connects guests to genuine places, people, and stories through personal experiences and providing heartfelt hospitality in exciting destinations.Job SummaryWe are seeking a skilled Reservations Agent to support the Reservations Supervisor in driving the performance of the...
-
Cluster Reservations Manager
1 week ago
Dubai, Dubai, United Arab Emirates the first group dubai Full timeJob SummaryWe are seeking a highly skilled and experienced Cluster Reservations Agent to join our team at The First Group Dubai. As a key member of our operations team, you will be responsible for overseeing the reservation and booking processes for multiple hotels within a cluster, ensuring seamless coordination of services and optimal performance.Key...