Cluster Reservations Manager
7 days ago
We are seeking a highly skilled and experienced Cluster Reservations Agent to join our team at The First Group Dubai. As a key member of our operations team, you will be responsible for overseeing the reservation and booking processes for multiple hotels within a cluster, ensuring seamless coordination of services and optimal performance.
Key Responsibilities- Reservation and Booking Management: Oversee the reservation and booking processes for multiple hotels within a cluster, ensuring accurate records and efficient operations.
- Team Supervision: Train and supervise a team of reservation agents to ensure optimal performance and customer service.
- Customer Service: Handle and resolve customer complaints and issues related to reservations and bookings, providing exceptional customer service and support.
- Record Keeping: Maintain accurate records of reservations, cancellations, and bookings, ensuring compliance with company policies and procedures.
- Strategic Planning: Develop and implement strategies to increase reservation and booking efficiency and revenue, analyzing data and reporting trends to identify areas for improvement.
- Communication: Communicate regularly with hotel management and staff to ensure seamless coordination of services, fostering strong relationships and partnerships.
- Collaboration: Collaborate with other departments to ensure the overall success of hotel operations, driving business growth and excellence.
- Education: Bachelor's degree in hospitality management or related field.
- Language: Arabic Speaker is a must.
- Experience: Previous experience in a supervisory or management role in the hotel industry.
- Skills: Strong communication and interpersonal skills, excellent organizational and time management skills, knowledge of hotel reservation systems and software, ability to analyze data and report on trends, customer service-oriented mindset, strong leadership and team management skills, ability to work under pressure and handle multiple tasks simultaneously, attention to detail and accuracy in record-keeping and reporting.
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Cluster Reservations Agent
5 days ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly skilled Cluster Reservations Agent to join our team at Accor. As a key member of our reservations team, you will be responsible for managing room sales and reservations for our cluster of hotels.Key ResponsibilitiesRoom Sales and ReservationsManage room sales and reservations for our cluster of hotels, ensuring that all...
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Cluster Reservation Agent
3 days ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob SummaryWe are seeking a highly skilled Cluster Reservation Agent to join our team at Accor. As a key member of our reservations team, you will be responsible for maximizing room revenue through effective reservation management and upselling techniques.Key ResponsibilitiesReservation Management: Handle reservation requests, manage blocks, and ensure...
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Cluster Reservation Agent
2 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob Summary:We are seeking a highly skilled Cluster Reservation Agent to join our team at Accor. As a key member of our reservations team, you will be responsible for maximizing room revenue through effective upselling techniques and ensuring that all reservations meet the highest standards of accuracy and guest satisfaction.Key Responsibilities:Revenue...
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Cluster Reservation Agent
5 days ago
Dubai, Dubai, United Arab Emirates the first group dubai Full timeJob SummaryWe are seeking a highly skilled Cluster Reservation Agent to join our team at The First Group Dubai. As a key member of our hotel operations team, you will be responsible for providing exceptional guest service and ensuring seamless reservation experiences.Key ResponsibilitiesGuest Service and Reservation ManagementRespond to all guest inquiries...
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Cluster Reservation Agent
2 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob Summary:We are seeking a highly skilled Cluster Reservation Agent to join our team at Accor. As a key member of our reservations team, you will be responsible for maximizing room revenue through effective upselling techniques and ensuring that all reservations meet the highest standards of accuracy and guest satisfaction.Key Responsibilities:Revenue...
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Reservations Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timeJob OverviewThe Cluster Reservations Agent plays a crucial role in managing reservations and ensuring a seamless booking experience for guests. This position involves various responsibilities that contribute to the overall success of the hotel.Key ResponsibilitiesManage reservations through various channels including email, phone, fax, and online platforms,...
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Reservations Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timePosition OverviewThe Cluster Reservations Agent plays a crucial role in managing and optimizing room bookings for our esteemed properties. This position involves various responsibilities that ensure seamless reservation processes and enhance guest satisfaction.Key ResponsibilitiesManage reservations through various channels including email, phone, fax, and...
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Reservations Coordinator
4 weeks ago
Dubai, Dubai, United Arab Emirates Accor Full timePosition OverviewThe Cluster Reservations Agent plays a crucial role in managing and optimizing room bookings for our esteemed properties. This position involves a variety of responsibilities aimed at enhancing guest satisfaction and maximizing revenue.Key ResponsibilitiesManage reservations through various channels including email, phone, fax, and online...
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Associate Cluster Revenue Manager
6 days ago
Dubai, Dubai, United Arab Emirates RADISSON HOTEL GROUP Full timeJob DescriptionWe are seeking a highly skilled and experienced Cluster Revenue Manager to join our team at Radisson Hotel Group. As a key member of our revenue management team, you will be responsible for driving revenue growth and maximizing profitability across our cluster of hotels.Key Responsibilities:Revenue Growth: Develop and implement revenue...
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Revenue Cluster Leader
1 week ago
Dubai, Dubai, United Arab Emirates Asterix Communications Full timeJob SummaryAsterix Communications is seeking a highly skilled and experienced Cluster Director of Revenue to join our team. As a key member of our leadership team, you will be responsible for driving revenue growth and maximizing profitability across our cluster of hotels.Key ResponsibilitiesRevenue Growth and ManagementDevelop and implement strategies to...
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Reservations Sales Representative
2 weeks ago
Dubai, Dubai, United Arab Emirates JUMEIRAH Full timeAbout the RoleAn exciting opportunity has arisen for a skilled Reservations Sales Representative to join the Rooms Reservations Team at Jumeirah Gulf of Bahrain Resort & Spa. The primary objective of this position is to optimize room revenue and profitability through proactive sales techniques and referrals across the resort.Main ResponsibilitiesDevelop and...
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Reservations Sales Representative
2 weeks ago
Dubai, Dubai, United Arab Emirates JUMEIRAH Full timeAbout the RoleAn exciting opportunity has arisen for a Reservations Sales Representative to join the Rooms Reservations Team at Jumeirah Gulf of Bahrain Resort & Spa. The main purpose of this position is to maximize rooms revenue and profit through proactive selling techniques and referrals across the resort.Key ResponsibilitiesHave a thorough understanding...
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Cluster Sales Executive
7 days ago
Dubai, Dubai, United Arab Emirates Marriott International, Inc. Full timeJob SummaryWe are seeking a highly motivated and experienced Sales and Marketing Cluster Executive to join our team at Marriott International, Inc. The successful candidate will be responsible for driving sales growth and promoting brand awareness within the cluster.Key ResponsibilitiesContact and collaborate with internal stakeholders to resolve guest...
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Cluster Talent and Culture Manager
5 days ago
Dubai, Dubai, United Arab Emirates Novotel Hotels Full timeJob SummaryWe are seeking a highly skilled and experienced Cluster Talent and Culture Manager to join our team at Novotel Hotels. The successful candidate will be responsible for developing and implementing talent and culture strategies and initiatives across our cluster of hotels.Key ResponsibilitiesTalent Acquisition and Development: Oversee recruitment...
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Reservation Operations Manager
1 week ago
Dubai, Dubai, United Arab Emirates Anantara The Marker Dublin Hotel Full timeJob SummaryWe are seeking a highly skilled Reservation Operations Manager to join our team at Anantara The Marker Dublin Hotel. As a key member of our reservations team, you will play a critical role in driving the performance of our reservations operations and ensuring a high degree of accuracy in guest reservations.Key ResponsibilitiesReservations...
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Cluster Assistant Talent and Culture Manager
7 days ago
Dubai, Dubai, United Arab Emirates Asterix Communications Full timeJob SummaryWe are seeking a highly skilled and experienced Talent and Culture Operations Specialist to join our team at Asterix Communications. The successful candidate will be responsible for overseeing Talent and Culture operations for our cluster hotels, reporting directly to the Cluster Director of Talent and Culture.Key ResponsibilitiesDevelop and...
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Revenue & Reservations Manager
1 week ago
Dubai, Dubai, United Arab Emirates Accor Hotels Uae Full timeJob SummaryWe are seeking a highly skilled Revenue & Reservations Executive to join our team at Accor Hotels UAE. The successful candidate will be responsible for supervising and managing Reservations operations, coordinating activities with other departments, and ensuring a high quality of reservations delivery to clients.Key ResponsibilitiesReservations...
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Talent and Culture Cluster Manager
4 weeks ago
Dubai, Dubai, United Arab Emirates Novotel Hotels Full timePosition OverviewThe Cluster Assistant Talent and Culture Manager plays a pivotal role in shaping the employee experience across our three Novotel Hotels. This position involves close collaboration with the Cluster Director of Talent and Culture to design and execute effective strategies that enhance our workplace culture.Key ResponsibilitiesRecruitment and...
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Cluster Revenue Optimization Specialist
1 week ago
Dubai, Dubai, United Arab Emirates MARRIOTT International Full timeJob SummaryWe are seeking a highly skilled Revenue Management Executive to join our team at Marriott International. As a key member of our revenue optimization team, you will be responsible for maximizing cluster rooms revenue, maintaining accuracy of information, and enhancing automation efforts in the reservation system.Key ResponsibilitiesCompetitive...
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Luxury Hotel Reservation Manager
5 days ago
Dubai, Dubai, United Arab Emirates Black Pearl Consult Full timeJob Summary:We are seeking a highly skilled and motivated Reservation Manager to join our team at Black Pearl Consult and elevate our reservation operations.About the Role:The Reservation Manager will oversee and manage all aspects of the hotel's reservation department, ensuring seamless booking processes and outstanding customer service. You will lead a...