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Front Office Representative

2 months ago

Dubai, Dubai, United Arab Emirates Atlantis Resort Full time


**About the Role**

We are seeking a highly skilled and experienced Front Office professional to join our team at the Atlantis Resort. As a Front Office Representative, you will be responsible for providing exceptional service to our guests and ensuring a seamless experience throughout their stay.

Key Responsibilities:

  • Manage hotel reservations and guest arrivals
  • Provide accurate and timely information to guests regarding hotel facilities and services
  • Respond to guest inquiries and resolve any issues in a professional and courteous manner
  • Work closely with the Front Office team to ensure efficient and effective operation of the department

Requirements:

  • Bachelor's degree in Hospitality Management or related field
  • Minimum 2 years of experience in a similar role, preferably in a luxury property
  • Excellent communication and interpersonal skills
  • Familiarity with hotel reservations systems, such as Opera
  • Ability to converse in multiple languages, including Russian, Arabic, Chinese, French, or German (advantageous)

What We Offer:

  • A competitive salary and benefits package
  • The opportunity to work in a dynamic and fast-paced environment
  • Professional development and growth opportunities