Retail Cash Handling Specialist

4 weeks ago


Dubai, Dubai, United Arab Emirates Sharaf DG LLC Full time

Position Overview:

The individual in this role is accountable for processing payments in various forms, including cash, checks, wire transfers, and credit card transactions for products or services provided. This position also involves assisting customers with inquiries related to their payment accounts or purchased items.

Key Responsibilities:

1. Address complex customer inquiries and resolve escalated issues.
2. Ensure accurate cash balancing at the end of each shift.
3. Execute general cashiering tasks such as scanning products, collecting payments, and verifying transactions during busy periods or as required.
4. Retrieve payment due information and account history, as well as create new customer accounts when necessary.
5. Prepare payment vouchers, receipts, deposit slips, and other documentation to record cash transactions.
6. Accept various payment methods, including cash, checks, wire transfers, or credit cards, and process transactions according to established protocols.
7. Maintain cleanliness and organization of the register and counter areas, ensuring they are stocked with necessary supplies.
8. Achieve zero variance in shrinkage of phone cards and meet invoicing targets.
9. Conduct cash balancing at the end of shifts to ensure zero discrepancies.
10. Perform general cashiering duties, including scanning items and collecting payments, during peak times or as needed.

Qualifications
Experience:
Minimum of 2 years in a cashier role.

Educational Background:
Graduate degree preferred.

Skills and Competencies:
Proficiency in MS Excel, strong follow-up and coordination skills, familiarity with POS systems, and knowledge of invoicing and cash management.

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