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Retail Cash Handling Specialist
3 months ago
Position Overview
This role is essential in ensuring a seamless shopping experience for customers at IIQAFGROUP. The Cashier is responsible for managing transactions and providing exceptional service.
Key Responsibilities
- Accurately and efficiently process customer transactions.
- Deliver exemplary customer service by welcoming and assisting shoppers with their needs.
- Manage cash transactions through electronic registers and point-of-sale systems.
- Keep the checkout area tidy and organized.
- Restock shelves and ensure that products are displayed attractively.
- Support inventory management and assist in restocking as necessary.
- Encourage additional purchases and promote current sales.
- Address customer complaints and resolve issues professionally.
- Work collaboratively with colleagues to meet sales goals.
- Foster a positive and cooperative work atmosphere.
- Adhere to cash handling and loss prevention protocols.
- Stay informed about ongoing promotions, policies, and procedures.
- Perform additional tasks as assigned.
Qualifications
- High school diploma or equivalent is required.
- Prior experience in a cashier or customer service position is preferred.
- Strong verbal communication abilities.
- Excellent customer service and conflict resolution skills.
- Flexibility to work varied hours, including weekends and holidays.
- Proficient in handling cash with accuracy.
- Basic mathematical skills are necessary.
- Capability to lift and carry items weighing up to 25 pounds.
- Attention to detail and multitasking skills are essential.
- Proficient in computer operations, particularly with electronic cash registers and POS systems.
- Familiarity with inventory management and merchandising principles is advantageous.
- Able to thrive in a fast-paced, team-oriented environment.
- Reliability, punctuality, and a commitment to outstanding customer service are crucial.