Retail Cash Handling Specialist
4 weeks ago
Position Overview:
The Cashier at Sharaf DG LLC is accountable for processing payments for products and services through various methods including cash, checks, wire transfers, and credit cards. This role involves assisting customers with inquiries related to their payment accounts and purchases.
Key Responsibilities:
1. Address complex customer inquiries and resolve escalated issues effectively.
2. Ensure accurate cash balancing at the end of each shift.
3. Conduct general cashiering tasks such as scanning items, collecting payments, and verifying transactions during busy periods.
4. Retrieve payment information and account history, as well as establish new customer accounts when necessary.
5. Prepare necessary documentation including payment vouchers, receipts, and deposit slips to accurately record cash transactions.
6. Accept various forms of payment and execute transactions in accordance with established protocols.
7. Maintain cleanliness and organization of the register and counter areas, ensuring they are well-stocked with supplies.
8. Achieve zero variance in shrinkage of phone cards and meet invoicing targets.
9. Perform general cashiering duties as required during peak times.
Qualifications
Experience:
Minimum of 2 years in a cashier role.
Education:
Graduate degree preferred.
Skills and Competencies:
Proficiency in MS Excel, strong follow-up and coordination skills, familiarity with POS systems, and knowledge of invoicing and cash management.
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