Front Office Operations Coordinator

1 week ago


Dubai, Dubai, United Arab Emirates Avani Hotels and Resorts Full time
Guest Services Agent

**Company Overview**

Avani Hotels & Resorts provides a unique experience for guests who value attention to detail. Our hotels offer a perfect balance between work and play, design and function, service and privacy.

Located in the heart of Dubai, our hotel is part of the Ibn Battuta complex on Sheikh Zayed Road, surrounded by boutiques, restaurants, and family-friendly activities. With our own metro station, exploring the city is easy.

**Job Description**

The primary responsibility of a Guest Services Agent is to provide exceptional service to our guests. This includes taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay.

**Required Skills and Qualifications**

  • A strong focus on customer service
  • Prior experience in hotel front office operations is preferred
  • Excellent communication skills; fluency in English is required
  • Ability to work shifts, weekends, and public holidays
  • Computer skills in Ms Office; experience with current Property Management Systems (PMS) is preferred

**Seniority Level:** Entry level
**Employment Type:** Full-time
**Job Function:** Other
**Industries:** Hospitality



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