Hotel Front Desk Coordinator

5 days ago


Dubai, Dubai, United Arab Emirates Kempinski Hotels Full time

Kempinski Hotels invites applications for the position of Hotel Front Desk Coordinator. As a key member of our front desk team, you will be responsible for coordinating front office operations, including guest registration, account settlement, and cash handling. You will work closely with other departments to ensure efficient room status updates and provide excellent customer service to our guests.

Key Responsibilities:
  1. Guest Registration: Register arriving guests, assign rooms, and accommodate special requests whenever possible.
  2. Account Settlement: Process guest check-out procedures, settle accounts, and provide copies of invoices.
  3. Cash Handling: Handle all front office cashiers' transactions, including posting charges to guests and exchanging foreign currency according to hotel procedures.
  4. Communication: Answer guest requests and questions in a friendly and caring manner, whether by telephone or in person.

We offer competitive compensation and benefits packages to successful candidates.



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