Front Office Coordinator

5 days ago


Dubai, Dubai, United Arab Emirates Five Hotels and Resorts Full time

We are seeking a Front Office Coordinator who embodies Excellent Communication, Leadership, and Organisational Skills. This individual should be an Astute Creative and Critical Thinker, capable of Conceptualising and Implementing Innovative Solutions in a Fast-Paced Environment.

The ideal candidate will have a proven track record of 1-2 years in a similar role, delivering sensational Experiences synonymous with Five's award-winning Service Quality. They will possess Impeccable communication skills, both verbal and written, with fluency in English (Proficiency in multiple languages is preferred).

Key Responsibilities
  1. Supports the Front Office team in delivering Exceptional Guest Experiences.
  2. Assists in developing and implementing innovative solutions to improve Guest Satisfaction and Service Quality.
  3. Provides administrative support to the Front Office Manager, ensuring seamless communication and efficient operations.
  4. Maintains accurate records and files, adhering to Five's standards.
  5. Stay informed about Five's Leadership Team and their Roles and Availability.
  6. Ensure compliance with Legal Requirements regarding Fire Safety, Bomb Threats, and Health and Safety.
  7. Provide expert knowledge of Room Types, Hotel Facilities, Dining Venues, Shop Hours, Function Rooms, and Daily Events.


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