Gucci Store Director

6 days ago


Dubai, Dubai, United Arab Emirates Gucci Full time
About the Role

We are seeking a highly skilled and experienced Store Director to lead our Gucci team in delivering exceptional sales and business results. As a key member of our retail leadership team, you will be responsible for driving sales growth, developing and executing business strategies, and fostering a culture of excellence and customer satisfaction.

Key Responsibilities
  • Sales and Business Development
    • Develop and execute sales strategies to achieve business objectives and drive revenue growth.
    • Lead the team to consistently meet or exceed sales targets and achieve operational excellence.
    • Monitor and analyze sales performance, identifying areas for improvement and implementing corrective actions.
  • Leadership and Client Management
    • Recruit, train, and develop a high-performing team of sales associates and managers.
    • Build and maintain strong relationships with key clients and stakeholders, ensuring exceptional customer service and loyalty.
    • Develop and implement strategies to drive client acquisition and retention, including loyalty programs and customer engagement initiatives.
  • Retail and Customer Experience
    • Oversee the visual merchandising and store presentation, ensuring a consistent and engaging customer experience.
    • Develop and implement strategies to drive customer engagement and loyalty, including events, promotions, and loyalty programs.
    • Monitor and analyze customer feedback and sentiment, identifying areas for improvement and implementing corrective actions.
Requirements
  • Proven track record of success in sales and business development, with a strong understanding of retail operations and customer behavior.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a high-performing team.
  • Strong analytical and problem-solving skills, with the ability to analyze data and drive business decisions.
  • Ability to work in a fast-paced environment, with a strong attention to detail and ability to prioritize tasks effectively.


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