Reservations Coordinator

3 weeks ago


Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full time
Job Title: Reservations Agent

About the Role:

Anantara Hotels & Resorts is seeking a skilled Reservations Agent to join our team. As a key member of our reservations team, you will play a crucial role in driving the performance of our reservations operations.

Key Responsibilities:

  • Ensure all Standard Operating Procedures (SOPs) are adhered to in the reservations process.
  • Assist in maintaining and improving reservations operations to ensure high accuracy in guest reservations and maximize revenue opportunities.
  • Monitor daily arrivals and communicate guest requests to the team.
  • Work on inventory management, including allotments, groups, blocks, and rate codes in all applicable systems.
  • Assist the Reservations Manager in driving up-selling within the property and ensuring optimal use of all distribution channels.

Requirements:

  • Familiarity with hotel operations and available technology (PMS & RMS) and all distribution channels.
  • Understanding of the dynamics of regional and local markets, local competitors, and events of the destination.

What We Offer:

Anantara Hotels & Resorts offers a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package.



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