Hotel Reservation Coordinator

4 weeks ago


Dubai, Dubai, United Arab Emirates Apt Resources | Recruitment Specialists Full time
Reservation Agent Job Description

Apt Resources | Recruitment Specialists is seeking a skilled Reservation Agent to join our team.

Key Responsibilities:
  • Guest Communication: Handle guest inquiries and provide accurate information about room availability, rates, and hotel facilities.
  • Reservation Processing: Book reservations for guests over the phone, email, or online platforms, ensuring accuracy in all reservation details.
  • Coordination and Follow-up: Coordinate with other hotel departments to ensure seamless guest experiences and assist in resolving guest complaints or issues related to reservations.
  • Record Keeping: Maintain and update reservation records and reports, providing excellent customer service and engaging in upselling and promotional activities.

Requirements: To be successful in this role, you should have excellent communication and problem-solving skills, as well as the ability to work in a fast-paced environment.

What We Offer: As a Reservation Agent at Apt Resources | Recruitment Specialists, you will have the opportunity to work with a dynamic team and develop your skills in customer service, communication, and problem-solving.



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