Front Office Supervisor

3 weeks ago


Sharjah, Sharjah, United Arab Emirates Marriott International, Inc sharjah Full time
Key Responsibilities:

As a Front Office Supervisor at Marriott International, Inc sharjah, you will be responsible for supporting, training, and supervising front office staff to ensure seamless guest experiences.

Key Performance Indicators:
  • Accurate and timely handling of customer-related tasks
  • Effective management of customer complaints and special requests
  • Efficient scheduling of staff shifts and HR-related tasks
  • Maintenance of an orderly appearance throughout the reception area
  • Monitoring and ordering of office supplies
  • Preparation of monthly management reports on customer feedback, bookings, and cancellations
  • Management of the departmental budget
  • Updating of files and records
  • Enforcement of cash-handling, checking, and credit procedures
Requirements:

To succeed in this role, you will need excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment.



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