Front Office Coordinator

3 weeks ago


Sharjah, Sharjah, United Arab Emirates Talent Pal Full time
Job Title: Front Office Executive

At Talent Pal, we are seeking a highly skilled and experienced Front Office Executive to join our team. As a key member of our front office team, you will be responsible for ensuring the satisfaction and comfort of our customers.

Key Responsibilities:

  • Facilitate and coordinate communication between patients, family members, and clinic staff.
  • Register patients in accordance with the clinic's rules and procedures.
  • Control incoming and outgoing calls, respond to inquiries, and provide information to clients.
  • Ensure the reception area is tidy and presentable with all necessary materials.
  • Coach, mentor, and train front office workers to ensure the highest performance.
  • Respond to patient needs, assist with transactions, and provide information about hospital rules and practices.
  • Conduct patient satisfaction surveys and monitor patient satisfaction.
  • Assist patients with paperwork, including insurance documents.
  • Contact potential customers to inform them about our services.
  • Work with the center manager to identify opportunities for business development.

Requirements:

  • High school or bachelor's degree.
  • Excellent communication and interpersonal skills.
  • Ability to multitask and work in a fast-paced environment.
  • Knowledge of Arabic language and culture.

About Us:

Talent Pal is a leading provider of healthcare services. We are committed to delivering exceptional patient care and satisfaction. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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