Front Office Coordinator
3 weeks ago
At Talent Pal, we are seeking a highly skilled and experienced Front Office Executive to join our team. As a key member of our front office team, you will be responsible for ensuring the satisfaction and comfort of our customers.
Key Responsibilities:
- Facilitate and coordinate communication between patients, family members, and clinic staff.
- Register patients in accordance with the clinic's rules and procedures.
- Control incoming and outgoing calls, respond to inquiries, and provide information to clients.
- Ensure the reception area is tidy and presentable with all necessary materials.
- Coach, mentor, and train front office workers to ensure the highest performance.
- Respond to patient needs, assist with transactions, and provide information about hospital rules and practices.
- Conduct patient satisfaction surveys and monitor patient satisfaction.
- Assist patients with paperwork, including insurance documents.
- Contact potential customers to inform them about our services.
- Work with the center manager to identify opportunities for business development.
Requirements:
- High school or bachelor's degree.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Knowledge of Arabic language and culture.
About Us:
Talent Pal is a leading provider of healthcare services. We are committed to delivering exceptional patient care and satisfaction. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply for this exciting opportunity.
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