Hotel Guest Services Representative

We are seeking a highly skilled Revenue professional to join our team as a Guest Services Representative. In this role, you will be responsible for delivering exceptional customer service experiences, processing reservations, and maintaining accurate records.Job Summary: The Guest Services Representative is responsible for providing exceptional customer...

Job Summary:We are seeking a skilled Guest Relations Officer to join our team at Mandarin Oriental Hotel Group. This is an outstanding opportunity to develop your career in hospitality, working closely with our valued guests and colleagues to deliver memorable experiences.Key Accountabilities:Guest Service Delivery: Ensure prompt and courteous service to all...

At Rotana Hotels, we are seeking a passionate and dynamic Front Office professional to join our team as a Hotel Guest Services Coordinator. In this role, you will be responsible for delivering exceptional customer service and providing creative solutions to our guests.The successful candidate will have the opportunity to work with computer and scanner...

Role OverviewThe Luxury Hotel Guest Experience Manager is a critical role within our hotel operations team. This individual will be responsible for overseeing all aspects of guest relations, including check-in, concierge services, and room assignments. The ideal candidate will have extensive experience in hotel operations, excellent communication skills, and...

Company OverviewMandarin Oriental Hotel Group Limited is a world-class luxury hotel chain with a long history of delivering exceptional guest experiences. Our commitment to quality and service excellence has earned us a reputation as one of the leading hospitality companies in the world.Job DescriptionThe Luxury Hotel Guest Experience Manager plays a...

About the RoleThe Reservations Agent will be responsible for processing and confirming guest room reservations, inputting all reservations into the computer, and attending to inquiries, complaints, and requests regarding reservations.Maintain effective communication with clients on all reservations made.Process and confirm guest room reservations made by...

Job Summary:The Guest Service Ambassador will lead the Guest Relations team, ensuring operational excellence and team training. They will be responsible for managing guest queries and ensuring high customer service standards.The ideal candidate will have strong communication skills and a customer service-oriented mindset. Relevant experience in hospitality,...

Career OpportunityWe are excited to offer a challenging role for a Restaurant Server Representative to join our team at Arjaan Hotel Apartments by Rotana. As a representative of our hotel, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and enjoyable.DutiesInteract with guests, responding to their...

Company OverviewAnantara, a luxury hospitality brand, connects guests to genuine places and stories through personal experiences and heartfelt hospitality in exciting destinations.From islands to cosmopolitan cities, our luxury hotels provide unique journeys rich in discovery.Job DescriptionWe're seeking a skilled Guest Service Agent to anticipate guest...

Role OverviewAs a Customer Service Representative, you will play a critical role in delivering exceptional experiences to our guests. This includes interacting with customers in a friendly and welcoming manner, handling reservations, and ensuring that every interaction leaves a lasting impression.ResponsibilitiesDeliver prompt and courteous service to...

We are seeking a Customer Service Representative to join our team at Marriott International. In this role, you will be responsible for providing exceptional customer service to our guests, responding to their inquiries, and resolving any issues that may arise.Key Responsibilities:Respond to guest inquiries and resolve issues in a professional and courteous...

Rotana Hotels is seeking a skilled and enthusiastic Food & Beverage professional to join our team as a Customer Service Representative.Your main responsibility will be to provide a warm and welcoming experience for all guests, ensuring that they feel valued and respected at all times.You will be responsible for greeting guests, taking reservations, and...

We are seeking a Customer Service Representative - Reservations to join our team at Millennium Hotels and Resorts MEA. As a key member of our front-line staff, you will be responsible for delivering exceptional customer experiences through our hotel's reservations process.Responsibilities:Interact with guests to understand their needs and preferences,...

Overview of the PositionWe are looking for a highly motivated and experienced professional to fill the position of Front Office Manager at our hotel in Abu Dhabi. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and leading a team to achieve excellence.Main Duties:Customer Service: Provide...

Job Responsibilities:The Guest Relations Officer plays a critical role in ensuring exceptional guest experiences at Mandarin Oriental Hotel Group. Key responsibilities include delivering exceptional guest service, resolving guest issues, and building strong relationships with our valued customers.Key Performance Indicators (KPIs):Guest Satisfaction: Measure...

Key ResponsibilitiesThis role involves:Anticipating guest needs and handling inquiries with exceptional service.Providing complete knowledge of the hotel product, including room types, rates, features, food and beverage outlets, spa facilities, and other properties.Taking personal responsibility for delivering high-quality service that meets the highest...

Job Description PRIMARY RESPONSIBILITIES: Guest Service Responsibilities The Service Center Agent is working in a central area because she/he receives all the calls from outside the hotel and coordinates the internal calls. The Service Center Agent must ensure that all tasks performed are procedurally correct, timely and of a consistently high quality. The...

      Customerrelations Establish good workingrelationships with the guests and yourcolleagues.      Professional techniques /Production  Ensure thatthe guest service is excellent so that he/she will return to thehotel. Update Guest history.Know the services offered by the hotel and encourage the guests touse them during their stay at the hotel....

Job Title: Hotel Services ProfessionalWe are looking for an experienced Hotel Services Professional to join our team at The Ritz-Carlton. In this role, you will be responsible for delivering exceptional service to our guests, ensuring their stays are memorable and unique.Your primary goals will be to anticipate and meet the needs of our guests, handle guest...

Job Title: Luxury Hotel Guest Experience ManagerJob SummaryWe are seeking an experienced Luxury Hotel Guest Experience Manager to join our team at Mandarin Oriental Hotel Group Limited. As a key member of the front office team, you will be responsible for ensuring that every guest has an exceptional stay at our hotels. This includes managing front desk...