Hotel Guest Service Representative

2 days ago


Abu Dhabi, Abu Dhabi, United Arab Emirates Anantara Hotels & Resorts Full time
Overview:

We are seeking a highly skilled Guest Service Representative to join our resort's front desk team.

Responsibilities:

  • Greet guests warmly and provide a personalized welcome experience.
  • Assist with check-in and check-out processes, ensuring accuracy and efficiency.
  • Answer inquiries about hotel services, room types, and local attractions.
  • Coordinate with other departments to meet guest requests and resolve issues promptly.

Requirements:

  • Demonstrate a high level of customer service expertise, with excellent communication and problem-solving skills.
  • Possess a strong understanding of hotel operations, including rooms management, housekeeping, and food and beverage services.
  • Ability to multitask, prioritize tasks, and maintain a high level of productivity in a fast-paced environment.
  • Availability to work flexible hours, including evenings, weekends, and holidays.

Benefits:

  • A competitive salary package, including benefits and incentives.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
  • The chance to work with a dynamic team in a luxurious resort setting.


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