Guest Experience Ambassador
1 week ago
We are seeking a highly skilled and experienced Guest Experience Specialist to join our team at Crowne Plaza Dubai Festival City. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that every stay is memorable and enjoyable.
Key Responsibilities- Guest Check-in and Check-out: Swiftly check guests in and out, taking IDs, handing out room keys, and controlling and releasing safety deposit boxes.
- Guest Communication: Acknowledge IHG Rewards Club members and returning guests, in person or on the phone, and handle their messages, requests, questions, and concerns.
- Room Assignments and Up-selling: Take and manage guest bookings, up-selling opportunities, and inform guests about ways to improve their stay.
- Cash and Credit Transactions: Handle cash and credit transactions with accuracy and efficiency.
- Ad-hoc Duties: Assist colleagues with other tasks and duties as needed.
- Communication Skills: Excellent communication skills to interact with guests and colleagues.
- Language Skills: Fluency in English, with additional language skills a plus.
- Technical Skills: Proficient in basic math, reading, and writing, as well as computer skills, particularly in our reservations system, Opera.
- Flexibility: Willingness to work night, weekend, and holiday shifts.
- Education: High school diploma or equivalent, with a college or university degree a plus.
- Experience: At least two years of experience in a front desk or guest service position in a 5-star property.
IHG Hotels & Resorts is a global hospitality company that provides equal employment opportunities to all applicants. We promote a culture of trust, support, and acceptance, welcoming diverse backgrounds, experiences, and perspectives. Our mission is to welcome everyone and create inclusive teams where we celebrate differences and encourage colleagues to bring their whole selves to work.
We offer a competitive salary, impressive room discounts, and some of the best training in the business. Our myWellbeing framework supports wellbeing in your health, lifestyle, and workplace. Join us, and you'll become part of our ever-growing global family.
-
Guest Experience Ambassador
1 week ago
Dubai, Dubai, United Arab Emirates Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa Full timeJob SummaryWe are seeking a skilled Customer Service Representative to join our team at Grosvenor House Dubai and Le Royal Meridien Beach Resort & Spa. As a Guest Experience Ambassador, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.Key ResponsibilitiesProcess operational needs and...
-
Guest Relations Ambassador
1 week ago
Dubai, Dubai, United Arab Emirates Course Full timeJob Title: Guest Relations AmbassadorCompany: CourseJob Description:Job Summary: We are seeking a highly skilled Guest Relations Ambassador to join our Food and Beverage team at Course. As a Guest Relations Ambassador, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel valued and cared for.Key...
-
Customer Experience Ambassador
1 week ago
Dubai, Dubai, United Arab Emirates Kerzner International Full timeAt Kerzner International, we strive to deliver exceptional experiences to our guests through a commitment to excellence, innovation, and personalized service. Inspired by the principles of hospitality, our team is dedicated to exceeding guest expectations at every turn.About The RoleA Customer Experience Ambassador plays a vital role in ensuring the success...
-
Guest Relations Ambassador
2 weeks ago
Dubai, Dubai, United Arab Emirates Shangri-La Group Full timeJob Summary:We are seeking a highly skilled and experienced Guest Relations Officer to join our team at Shangri-La Group. As a Guest Relations Ambassador, you will be responsible for delivering exceptional service and ensuring that our guests have a 5-star experience.Key Responsibilities:Maintain High Standards: Maintain a high standard of service and...
-
Customer Experience Ambassador
1 week ago
Dubai, Dubai, United Arab Emirates SEPHORA Full timeJob DescriptionJob Title: Customer Experience AmbassadorJob Summary:We are seeking a highly skilled and experienced Customer Experience Ambassador to join our team at Sephora. As a Customer Experience Ambassador, you will be responsible for delivering exceptional customer service and creating a memorable experience for our guests.Key Responsibilities:Manage...
-
Guest Relations Ambassador
2 weeks ago
Dubai, Dubai, United Arab Emirates Shangri-La Group Full timeJob Summary:We are seeking a highly skilled and experienced Guest Relations Officer to join our team at Shangri-La Group. As a Guest Relations Ambassador, you will be responsible for delivering exceptional service and ensuring that our guests have a 5-star experience.Key Responsibilities:Maintain High Service Standards: Provide a high standard of service and...
-
Customer Experience Ambassador
1 week ago
Dubai, Dubai, United Arab Emirates Atlantis Resort Full timeJob Summary:We are seeking a highly skilled and experienced Customer Experience Ambassador to join our team at the Atlantis Resort. As a key member of our Guest Services team, you will be responsible for delivering exceptional service to our guests and creating unforgettable experiences.Key Responsibilities:Guest Interaction: Work closely with guests to...
-
Guest Services Ambassador
1 week ago
Dubai, Dubai, United Arab Emirates Elite LUX Holiday Homes Full timeJob Title: Guest Services AmbassadorDepartment: Guest RelationsSummary:The Guest Services Ambassador serves as the first point of contact for our guests and is responsible for creating an outstanding guest experience. They are tasked with ensuring a welcoming, friendly, and efficient environment for all guests.Key Responsibilities:Guest Interaction:Greet and...
-
Guest Experience Ambassador
4 days ago
Dubai, Dubai, United Arab Emirates Anantara Hotels & Resorts Full timeAbout Anantara Hotels & ResortsAnantara Hotels & Resorts is a luxury hospitality brand that connects guests to genuine places, people, and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations.Job SummaryWe are seeking a skilled Guest Experience Agent to join our team. As a Guest Experience Agent,...
-
Dining Experience Ambassador
1 week ago
Dubai, Dubai, United Arab Emirates EATHOS Full timeJob Description for Dining Experience Ambassador at EATHOSAbout the Role:We are seeking a highly skilled and experienced Dining Experience Ambassador to join our team at EATHOS. As a key member of our service staff, you will play a vital role in delivering exceptional dining experiences to our valued guests.Key Responsibilities:Guest Interaction: Greet...
-
Guest Experience Ambassador
1 week ago
Dubai, Dubai, United Arab Emirates Marriott International, Inc. Full timeJob SummaryWe are seeking a skilled Guest Experience Expert to join our team at Marriott International, Inc. As a Guest Experience Expert, you will be responsible for delivering exceptional guest experiences and ensuring that our guests have a memorable and unique stay.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and...
-
Guest Experience Ambassador
1 week ago
Dubai, Dubai, United Arab Emirates Marriott International, Inc. Full timeJob SummaryWe are seeking a highly motivated and customer-focused Guest Experience Expert to join our team at Marriott International, Inc. As a Guest Experience Expert, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.Key ResponsibilitiesProcess operational needs and address guest requests...
-
Guest Experience Ambassador
1 week ago
Dubai, Dubai, United Arab Emirates Kerzner International Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Guest Service Attendant to join our team at Atlantis, The Palm. As a key member of our hospitality team, you will be responsible for ensuring that all guests receive exceptional service and have a memorable experience during their stay.**Key Responsibilities:**Provide warm and personalized...
-
Guest Experience Ambassador
1 week ago
Dubai, Dubai, United Arab Emirates Marriott International, Inc. Full timeJob SummaryWe are seeking a skilled Guest Experience Expert to join our team at Marriott International, Inc. As a Guest Experience Expert, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction is memorable and unique.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and...
-
Guest Experience Ambassador
1 week ago
Dubai, Dubai, United Arab Emirates IHG Hotels & Resorts Full timeAbout the RoleWe are seeking a highly skilled and experienced Guest Experience Specialist to join our team at Crowne Plaza Dubai Festival City. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences and ensuring that every stay is memorable and enjoyable.Key ResponsibilitiesGuest Check-in and Check-out:...
-
Guest Experience Ambassador
7 days ago
Dubai, Dubai, United Arab Emirates MARRIOTT International Full timeJob Summary:At Marriott International, we're looking for talented individuals to join our team as Guest Experience Experts. As a key member of our front desk team, you will be responsible for delivering exceptional guest experiences that exceed our guests' expectations.Key Responsibilities:• Process operational needs and address guest requests in a timely...
-
Guest Experience Ambassador
7 days ago
Dubai, Dubai, United Arab Emirates Marriott international Full timeJob SummaryWe are seeking a skilled Guest Experience Expert to join our team at Marriott International. As a Guest Experience Expert, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and efficient...
-
Guest Experience Ambassador
1 week ago
Dubai, Dubai, United Arab Emirates Marriott International, Inc. Full timeAbout Marriott International, Inc.Marriott International, Inc. is a leading global hospitality company with a portfolio of 30 brands and over 7,000 properties in 131 countries.Job SummaryWe are seeking a highly skilled Guest Experience Expert to join our team at JW Marriott Marquis Hotel Dubai. As a Guest Experience Expert, you will be responsible for...
-
Guest Services Ambassador
1 week ago
Dubai, Dubai, United Arab Emirates Emaar Full timeJob SummaryWe are seeking a highly skilled and experienced Guest Services Ambassador to join our team at Emaar. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring that every interaction with our guests is memorable and luxurious.Key ResponsibilitiesGuest Welcome and Farewell Services:...
-
Guest Experience Ambassador
1 week ago
Dubai, Dubai, United Arab Emirates Marriott International Full timeAbout the RoleWe are seeking a highly skilled and dedicated Guest Experience Expert to join our team at Marriott International. As a key member of our hospitality team, you will be responsible for delivering exceptional guest service and ensuring a memorable stay for our valued customers.Key ResponsibilitiesExceptional Guest Service: Provide outstanding...