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Hospitality Operations Coordinator

3 months ago


Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates MARRIOTT International Full time
Role Overview

The **Hospitality Operations Coordinator** plays a crucial role in ensuring a safe and welcoming environment for all guests. This position involves reporting any incidents, injuries, or hazardous conditions to management and completing necessary safety training and certifications.

Key Responsibilities
  • Adhere to company policies and procedures, maintaining a professional appearance and confidentiality of sensitive information.
  • Welcome and acknowledge guests in line with company standards, proactively addressing their service needs and assisting individuals with disabilities.
  • Communicate effectively with colleagues and guests, using clear and professional language, and demonstrate proper telephone etiquette.
  • Foster positive working relationships within the team to achieve common objectives.
  • Handle transactions for rental equipment, recreational activities, facility rentals, or retail sales, ensuring compliance with quality assurance standards.
  • Conduct visual inspections of tools, equipment, or machines to identify any defects.
Qualifications

Ideal candidates will possess strong interpersonal skills and a commitment to delivering exceptional service. Attention to detail and the ability to maintain a clean and organized work environment are essential for success in this role.