Bar Team Leader

2 days ago

Ras alKhaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full time

Job Summary:

The Bar Team Leader is responsible for ensuring exceptional customer service and a seamless dining experience for our guests. This role requires a strong leader who can motivate and train a team to deliver outstanding results.

Key Responsibilities:

  • Lead a team of bar staff to provide excellent customer service and ensure a high level of customer satisfaction.
  • Ensure that all bar staff are trained to the highest standards and are equipped to handle customer queries and complaints.
  • Monitor and maintain the highest standards of cleanliness and hygiene in the bar area.
  • Assist with the preparation and presentation of food and beverages to the highest standards.
  • Develop and implement strategies to improve customer satisfaction and loyalty.
  • Work closely with the kitchen team to ensure seamless service and high-quality food presentation.
  • Manage inventory and maintain accurate records of stock levels and sales.
  • Conduct regular team meetings and provide feedback to staff to ensure they are meeting their targets.
  • Collaborate with other departments to ensure a smooth and efficient service.

Requirements:

  • Excellent leadership and communication skills.
  • Ability to motivate and train a team to deliver outstanding results.
  • Strong knowledge of food and beverage service and hospitality standards.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Excellent customer service skills and ability to handle customer complaints.
  • Ability to maintain accurate records and manage inventory.
  • Strong problem-solving skills and ability to think on your feet.

Qualifications:

  • Excellent reading, writing, and oral proficiency in English.
  • Experience in a similar role or in the hospitality industry.
  • Ability to work in an environment with heavy smoke usage.
  • Excellent leader and trainer with strong interpersonal skills and attention to detail.
  • Ability to motivate employees to work as a team effectively and productively.
  • Ability to coordinate and prioritize multiple tasks.

Remote Work: No

Employment Type: Full-time

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