Technical Support Specialist

7 days ago


Dubai, Dubai, United Arab Emirates Avanza Solutions Full time
Job Overview

As a Technical Support Specialist at Avanza Solutions, you will play a vital role in ensuring the smooth operation of our branch applications. Your primary responsibility will be to provide first-level technical support for these systems and monitor their day-to-day performance.

Responsibilities:
  1. Analyze business and technical requirements to identify areas for improvement and recommend solutions to enhance processes.
  2. Collaborate with team leaders to develop technical designs for assigned applications and ensure they meet business needs.
  3. Provide timely support for service tickets, track vendor issues, and resolve incidents through approved processes.
  4. Submit reports based on IT policies, plans, and procedures, and attend meetings as required.
Key Requirements:
  • Familiarity with AMBIT, SIGCAP, QMS, MOSAIC applications.
  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.


  • Dubai, Dubai, United Arab Emirates Mr Fixer Technical Services LLC Full time

    Job OverviewWe are seeking a skilled Technical Support Specialist to provide exceptional customer service and support to our clients. As a key member of our team, you will be responsible for handling customer inquiries, resolving issues, and ensuring customer satisfaction.ResponsibilitiesRespond to customer calls and emails in a timely and professional...


  • Dubai, Dubai, United Arab Emirates Climax Marine Services Full time

    We are looking for a talented Technical Support Specialist to join our team at Climax Marine Services. As a Technical Support Specialist, you will be responsible for providing top-notch support to our customers and ensuring their satisfaction with our products and services.Job Description:The Technical Support Specialist will be responsible for resolving...


  • Dubai, Dubai, United Arab Emirates Client of Talentmate Full time

    The Technical Support Specialist provides technical assistance and support to customers, resolving product or service issues. They troubleshoot and diagnose problems, provide step-by-step instructions, and escalate complex issues to appropriate teams. The Technical Support Specialist maintains accurate records of customer interactions and solutions provided....


  • Dubai, Dubai, United Arab Emirates Intertec Systems Full time

    Job OverviewWe are seeking a skilled Technical Support Specialist to join our team at Intertec Systems. As a key member of our hospitality IT department, you will be responsible for ensuring the smooth operation of our technical systems.In this role, you will provide expert support for various hardware and software platforms, including BMS & DLS devices,...


  • Dubai, Dubai, United Arab Emirates Daikin Middle East and Africa Full time

    About the RoleWe are seeking a highly skilled Technical Support Specialist to join our team at Daikin Middle East and Africa. The ideal candidate will possess a strong background in mechanical engineering and HVAC systems, with excellent communication and problem-solving skills.


  • Dubai, Dubai, United Arab Emirates Omnevo Full time

    Job DescriptionThe role of a Key Account Support Specialist at Omnevo involves serving as the primary point of contact between key customer contacts and internal teams, resolving technical issues and problems faced by customers, and providing proactive support to customers in using the Omnevo Software Suite and ePos devices.Key responsibilities include...


  • Dubai, Dubai, United Arab Emirates FAAC Spa Full time

    Job Description:We are seeking a highly skilled Technical Support Specialist to join our team at FAAC Technologies, a world leader in access automation and parking systems.This role is ideal for an individual with excellent communication skills and the ability to work effectively in a high-pressure environment. The successful candidate will be responsible...


  • Dubai, Dubai, United Arab Emirates Splash Software Full time

    About the RoleSplash Software is seeking a skilled Technical Support Specialist to provide high-quality service delivery to our B2B/B2C clients. In this position, you will play a vital role in assisting clients with their technical needs and ensuring seamless support.Key Responsibilities:Provide technical support to clients using Microsoft Office tools...


  • Dubai, Dubai, United Arab Emirates Transguard Group Full time

    Transguard Workforce SolutionsThe role provides second-line support to end users within the organization, handling solutions maintenance, modifications, performance monitoring, capacity management, upgrades, and application administration.Job Purpose:Restore normal service operation as quickly as possible.Take ownership of assigned incidents and resolve them...


  • Dubai, Dubai, United Arab Emirates Zener Marine Services LLC Full time

    **Job Description:**We are seeking a skilled Customer Support professional to join our team at Zener Marine Services LLC. As a Technical Support Specialist, you will be responsible for providing online technical solutions to sort and rectify remote IT problems.The ideal candidate will have a good understanding of various IT Networking concepts, including...


  • Dubai, Dubai, United Arab Emirates Americana Computer Systems Full time

    Job DescriptionWe are seeking a skilled Technical Support Specialist to join our team at Americana Computer Systems. As a key member of our IT department, you will play a crucial role in providing exceptional support to our users.Your primary responsibility will be to troubleshoot and resolve technical issues, ensuring that our systems and software are...


  • Dubai, Dubai, United Arab Emirates Fractal Systems FZ LLC Full time

    Job OverviewAt Fractal Systems FZ LLC, we are seeking an experienced Technical Support Specialist to join our team. This is a unique opportunity to work with cutting-edge technology and provide top-notch support to our clients.Key ResponsibilitiesProvide technical assistance and support to end-users regarding hardware, software, network, and other IT-related...


  • Dubai, Dubai, United Arab Emirates ManpowerGroup Middle East Full time

    **Job Overview:**We are seeking a skilled IT Support Specialist to provide technical assistance related to computer hardware and software, mobile devices, and other tech tools and products.Main Responsibilities:First and second-level technical support – calls/tickets/user interaction.Provide prompt responses to IT-related questions from end-users.Reliable...


  • Dubai, Dubai, United Arab Emirates Estemarat Group Full time

    We are looking for a skilled and customer-focused Technical Support Specialist to provide IT support, troubleshoot technical issues, and ensure smooth system operations. The ideal candidate should have strong problem-solving skills, technical expertise, and excellent communication abilities.Key Responsibilities:Provide technical support to users via phone,...


  • Dubai, Dubai, United Arab Emirates Cartrack Full time

    At Cartrack, we are seeking a highly skilled Technical Support Specialist to join our team. As an IT/Operations Support professional, you will play a vital role in ensuring seamless operations and exceptional customer service.Key Responsibilities:Support and Coordinate Jobs: Collaborate with our technicians to ensure timely and efficient job...


  • Dubai, Dubai, United Arab Emirates HOMEWIDE LLC Full time

    We are seeking a highly skilled and experienced Appliance Repair Technician to join our team at HOMEWIDE LLC. As a Technical Support Specialist, you will be responsible for providing top-notch service to our clients and ensuring the optimal functioning of their home appliances.Your key duties and responsibilities will include:Preparing reports in the...


  • Dubai, Dubai, United Arab Emirates Otis Elevator Co. Full time

    Job SummaryWe are seeking an experienced Technical Support Specialist - Supervisor to join our team. The successful candidate will be responsible for overseeing and managing service field operations within a designated geographical area. Key responsibilities include managing call backs, conducting safety audits, and acting as the second level of technical...


  • Dubai, Dubai, United Arab Emirates FallenAmbers Full time

    We are seeking a highly skilled Technical Support Specialist to join our team at FallenAmbers in Dubai UAE. This role involves providing technical assistance to customers and ensuring that their issues are resolved efficiently.ResponsibilitiesProvide first-level contact and convey resolutions to customer issuesProperly escalate unresolved queries to the next...


  • Dubai, Dubai, United Arab Emirates Planet Pharmacies LLC Full time

    This is a full-time on-site role for an IT professional at Planet Pharmacies LLC located in Oman. The IT specialist will be responsible for providing technical support for the company's informatics systems used in its operations.Key responsibilities include addressing system bugs and defects, maintaining system uptime, resolving user queries, and performing...


  • Dubai, Dubai, United Arab Emirates Client of Talentmate Full time

    We are seeking a Junior Technical Support Specialist to join our team. The ideal candidate will provide technical support and assistance to end-users, troubleshoot hardware and software issues, and document support procedures. Additionally, you will help in determining solutions for escalated support cases. This role requires excellent communication skills...