Operations Manager for Call Centre Excellence

About PrecisionHire SolutionsWe are seeking a highly skilled Call Centre Operations Manager to join our team. As a key member of our operations team, you will be responsible for leading our call centre team to deliver exceptional customer service and drive business growth.Key ResponsibilitiesLead a team of call centre agents to achieve performance targets...

Job Title: Call Centre Quality Assurance LeadJob Description:We are seeking a highly skilled and experienced Call Centre Quality Assurance Lead to join our team at Blue Iris Software Trading LLC. As a key member of our customer experience team, you will be responsible for ensuring that our call centre associates provide exceptional customer service and meet...

Key Responsibilities:As a Centre Sales Manager, you will be responsible for achieving weekly and monthly admission targets for the centre. This involves delivering impactful sales presentations in nearby areas of the respective location, making productive house calls, and ensuring proper handling of all queries of students and parents through effective...

Town Centre Management RoleWe are seeking a skilled Town Centre Manager to join our team at Clyde & Co. As a Town Centre Manager, you will be responsible for coordinating public services to achieve operational outcomes, influencing strategic development, engaging residents, the business community, and local partnerships, and promoting the place, planned...

Job OverviewWe are seeking a highly skilled Operations Manager to oversee the daily operations of our branches in DXB Headquarters. As a key member of our team, you will be responsible for driving efficiency, delivering excellence, and achieving sales targets.The ideal candidate will have a strong background in operations management, with experience in...

Job SummaryThe Guest Service Centre Agent is responsible for providing exceptional customer service to our guests. This role requires a strong focus on customer satisfaction, effective communication, and a positive attitude.Key ResponsibilitiesEnsure adherence to duty roster and be punctual.Handle guest requests in a timely and efficient manner.Provide...

Key Responsibilities:The successful candidate will oversee the efficient operation of the department, aligning with Hyatt International's corporate strategies and brand standards, while meeting expectations of employees, guests, and owners.As a Profit Centre Leader, you will be responsible for managing the assigned outlet as a successful independent profit...

Job DescriptionThe Franchise Operations Excellence Manager will be responsible for ensuring Franchise monobranded stores provide best-in-class consumer experience and deliver against Net Sales and profitability targets. This role will work with EM cluster teams and other markets Franchise counterparts to facilitate the implementation of Franchise Operations...

Job Summary:We are seeking an experienced Operational Excellence Executive to join our team at Al-Futtaim Automotive. The successful candidate will be responsible for implementing principal programs across the network, developing improvement action plans, and providing on-the-job training support to Dealer Principals and other relevant roles.Key...

Job SummaryAs a seasoned Customer Care Operations Manager, you will be responsible for leading the day-to-day activities of the Unified Contact Centre, ensuring seamless service delivery across digital channels. Your expertise in knowledge management, complaint handling, and team leadership will be instrumental in driving customer satisfaction and...

Job SummaryWe are seeking a highly skilled Project Manager to lead our unified contact centre project. The successful candidate will be responsible for overseeing the project from inception to delivery, ensuring it meets quantitative and qualitative objectives.Key Responsibilities:Manage the project lifecycle, including planning, execution, and...

Job SummaryWe are seeking a highly skilled and experienced Children's Centre Host to join our team at One&Only Resorts. As a key member of our Kids Club team, you will be responsible for providing exceptional service to our young guests and their families.Key ResponsibilitiesFacilitate all activities and programs of the Kids ClubProvide highly personalized,...

Job Purpose: As the Operations Manager at dnata Travel, you will be responsible for planning, managing, and monitoring the operations of the business to ensure the successful achievement of department objectives.Main Responsibilities:Plan and recommend service configurations during RFPs or restructuring of current client operational services to enhance the...

Job Title: Quality Assurance Analyst - Call CentreJob Summary:Blue Iris Software Trading LLC is seeking a Quality Assurance Analyst to join our call centre team. As a Quality Assurance Analyst, you will be responsible for assessing the quality of our call centre associates' performance, providing training and coaching to improve our customer service...

Job Purpose As a key member of the Talent Pal team, we are seeking an experienced Operations Manager to lead our airline catering services. The successful candidate will be responsible for managing teams on a shift basis to ensure timely delivery of services in line with SLAs, PTS, and key performance indicators. Key Accountabilities Ensure all relevant...

Job Title: Senior Call Center Program ManagerJob Summary: We are seeking a highly experienced Senior Call Center Program Manager to lead the design and implementation of our customer service initiatives. The ideal candidate will have a minimum of 15 years of experience in managing complex projects, preferably in the call center or customer service...

Key Responsibilities:Drive centre admissions growth by delivering targeted sales presentations in nearby areas.Develop and implement effective sales strategies to meet monthly targets.Manage and coordinate the admission process, including documentation, batch formation, and career seminars at educational institutes.Ensure seamless data management, team...

Job SummaryWe are seeking a highly motivated and experienced Senior Operations Manager to join our team at Al-Futtaim. The successful candidate will be responsible for leading our customer service operations, ensuring that our team members are provided with the necessary training, guidance, and support to deliver excellent customer service.Key...

Job SummaryWe are seeking a highly skilled Resource Coordinator to join our team at Dnata. As a key member of our Commercial Contact Centre team, you will be responsible for producing call, email, and other multimedia contact volume statistics and forecasts for all departments within Commercial Contact Centres.Key ResponsibilitiesProduce accurate data on...

About Four SeasonsAt Four Seasons Hotels and Resorts, we believe that our people are the driving force behind our success. We are a collective of individuals who strive to become better, to push ourselves to new heights, and to treat each other with respect and kindness. Our team members around the world create unforgettable experiences for our guests,...