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Support Services Officer

1 week ago

Dubai, Dubai, United Arab Emirates Intbearing Full time

We are seeking an experienced Support Services Officer to join our team. As a key member of our operations team, you will be responsible for providing administrative support to our customers.

Your primary responsibilities will include assisting customers with tour confirmations, upgrades, and final payments. You will also be responsible for collecting and updating necessary documents, sending E-video links and pre-departure briefing notes, and informing customers about changes to their itineraries.

In addition to these tasks, you will assist with E-visa applications, answer customer queries, and provide general administrative support to the team.

To succeed in this role, you will need to possess excellent communication and interpersonal skills, as well as the ability to work accurately and efficiently under pressure.

Job Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work accurately and efficiently under pressure
  • Good command of written and spoken English
  • Proficient in computer skills and applications