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Front Desk Receptionist

2 months ago

Dubai, Dubai, United Arab Emirates Hilton Worldwide, Inc. Full time
Job Summary

We are seeking a highly skilled and experienced Front Desk Receptionist to join our team at Waldorf Astoria Dubai International Financial Centre. As a Front Desk Receptionist, you will be responsible for providing exceptional guest service and ensuring a seamless check-in and check-out experience for our valued guests.

Key Responsibilities
  • Welcome and check-in guests, ensuring a warm and personalized welcome
  • Manage guest requests and inquiries in a timely and efficient manner
  • Process guest payments and handle any issues that may arise
  • Stay up-to-date with hotel products and services, as well as daily VIP and special events
  • Maximize sales revenues through up-selling and marketing programs
  • Perform general administrative duties, including data entry and filing
Requirements
  • Previous experience in a front desk or guest services role in a luxury hotel environment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask with ease
  • Proficiency in computer systems and software
  • Professional demeanor and a passion for delivering exceptional guest service
What We Offer

As a Front Desk Receptionist at Waldorf Astoria Dubai International Financial Centre, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional guest service and ensuring a seamless experience for our valued guests. You will be part of a team that is dedicated to delivering True Waldorf Service, creating a singular experience for our guests.