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Customer Relationship Manager

1 week ago

Dubai, Dubai, United Arab Emirates Spearhead Training (Spearhead Gulf LLC) Full time

We are seeking a top-quality, preferably bilingual English / Arabic Customer Relationship Manager for our Dubai Head Office. Candidates must reside in Dubai to be considered for this position.

The successful candidate will be a high calibre professional, keen to work as part of our team of Business Development Specialists. They must have previous telesales and client relations/relationship building skills experience, with excellent communication skills in both English and Arabic.

Key Competencies
  • Excellent customer service skills, with the ability to build strong relationships with clients
  • Fluent spoken and written English and Arabic, with the ability to communicate effectively both internally and externally
  • A positive work ethic, dependability, and a totally 'customer-focused' outlook
  • Strong time management and organisational skills, with the ability to multitask and manage competing priorities

The working week is five days – Monday to Friday. However, candidates will be expected to work hard to meet targets and deadlines. If this means putting in extra hours at times, then you should be prepared to do this.

How to Apply:

Please note your applications must be submitted with:

  • A professional covering letter, addressed to 'Spearhead HR Department', explaining clearly why you are the best candidate for this position
  • The Spearhead Candidate Questionnaire, fully completed
  • A proven sales track record showing that you are fully capable of reaching your targets